Begin of the insertionHelloEnd of the insertion Begin of the deletion Hello End of the deletion

We are currently using Community Edition version.

When we try to add files in the project we have this error:

<figure class="image op-uc-figure" style="width:5.597in;"><div class="op-uc-figure--content"><img class="op-uc-image" src="/api/v3/attachments/22855/content"></div></figure>

On forum I found a solution that the problem could be related to Attachment max. size , and can be configurable from administration (Administration &gt; System settings &gt; tab “General”).

But we have the following settings on size attachments and the same error appears.

For example : I could attached a file with a dimension of 14.6 KB but error appears when I try to attach a file of 134 KB.

Could you please advise us?

Thank you for your support Begin of the insertion

End of the insertion Begin of the deletion



End of the deletion Hello Samantha, Begin of the insertion

End of the insertion Begin of the deletion



End of the deletion We are currently using Community Edition version. Begin of the insertion

End of the insertion Begin of the deletion



End of the deletion When we try to add files in the project we have this error:



<figure class="image Begin of the insertionop-uc-figure"><divEnd of the insertion Begin of the deletion op-uc-figure" style="width:5.597in;"><divEnd of the deletion class="op-uc-figure--content"><img class="op-uc-image" Begin of the insertionsrc="https://saasdataop.s3.eu-west-1.amazonaws.com/community/attachment/file/22855/image.png?response-content-disposition=inline&amp;X-Amz-Expires=21590&amp;X-Amz-Date=20211115T080459Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAIXKW3ATVAU3FXUHA%2F20211115%2Feu-west-1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=afc7d4628ce1521da7a8e18951d73c9a54a30ffe3e64d274d4e1004c66f4b442"></div></figure>End of the insertion Begin of the deletion src="/api/v3/attachments/22856/content"></div></figure>End of the deletion



Begin of the deletion On forum I found a solution that the problem could be related to Attachment max. size , and can be configurable from administration (Administration &gt; System settings &gt; tab “General”).



But we have the following settings on size attachments and the same error appears.



For example : I could attached a file with a dimension of 14.6 KB but error appears when I try to attach a file of 134 KB.



Could you please advise us?



Thank you for your support





End of the deletion <figure class="image op-uc-figure" Begin of the insertionstyle="width:50%;"><divEnd of the insertion Begin of the deletion style="width:6.541in;"><divEnd of the deletion class="op-uc-figure--content"><img class="op-uc-image" Begin of the insertionsrc="/api/v3/attachments/23058/content"></div></figure>End of the insertion Begin of the deletion src="/api/v3/attachments/22857/content"></div></figure>End of the deletion