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You can track and follow-up incidents and service requests across teams with clear workflows and full traceability.

Track and manage IT services efficiently with OpenProject:

* Incident and request tracking – Capture, assign, and resolve issues across teams.

* Create and maintain an inventory for your organization.

* Change and Release Management – Control changes and deployments with structured workflows.

* Service transparency – Ensure accountability and visibility across the full service lifecycle.

* Mailboxes & incoming emails – Automatically create and update tickets from shared inboxes.

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