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View differences
Updated by Markus Kahl about 1 year ago
### Steps to reproduce
1. Go to Account settings
2. Go to 2FA authentication
3. Add a new WebAuthn device, using a [solokey](https://solokeys.com/)
### What is the buggy behavior?
Chrome:
```text
Error registering device: The operation either timed out or was not allowed. See: https://www.w3.org/TR/webauthn-2/#sctn-privacy-considerations-client.
```
<img class="op-uc-image op-uc-image_inline" src="/api/v3/attachments/431596/content">
Firefox:
```text
Error registering device: The request is not allowed by the user agent
or the platform in the current context, possibly because the user denied
permission.
```
**Windows**
On windows the prompt to touch the key appears, followed by the prompt to enter your PIN. Once the pin is entered the prompt to touch the key appears again. This happens in an inifinite loop.
<img class="op-uc-image op-uc-image_inline" src="/api/v3/attachments/431599/content">
⬇️
<img class="op-uc-image op-uc-image_inline" src="/api/v3/attachments/431601/content">
🔁
### What is the expected behavior?
* It should be possible to add the key
### **Logs**
_Are there errors in the browser console? (_[_Click here for information on how to open your browser's console_](https://webmasters.stackexchange.com/a/77337)_) For a local installation: Are there relevant logs output by_ `_openproject logs_` _(packaged installation) (_[_click here for details_](https://docs.openproject.org/installation-and-operations/operation/monitoring/#show-logs)_) or in a log/production.log or /var/log/openproject/ ? Please attach error output in these log files if applicable_
### Screenshots and other files
_If you have screenshots of the application's bug behavior or other relevant files, please drag them into this place or attach them using the "Files" section._
### Environment information
**OpenProject version**
_v15.3.1_ _If you're not running on the cloud edition, please specify the version of OpenProject you're running. Example: v12.1.5_
**Browser**
* [x] Chrome
* [x] Firefox
* [ ] Safari
* [ ] Mobile Safari
* [ ] Other (please specify)
**Operating System**
* [x] [ ] Windows
* [ ] Mac OS X
* [ ] Mobile iOS
* [ ] Mobile Android
* [x] [ ] Linux (please specify distro)
* [ ] Chrome OS
* [ ] Other (please specify)
1. Go to Account settings
2. Go to 2FA authentication
3. Add a new WebAuthn device, using a [solokey](https://solokeys.com/)
### What is the buggy behavior?
Chrome:
```text
Error registering device: The operation either timed out or was not allowed. See: https://www.w3.org/TR/webauthn-2/#sctn-privacy-considerations-client.
```
<img class="op-uc-image op-uc-image_inline" src="/api/v3/attachments/431596/content">
Firefox:
```text
Error registering device: The request is not allowed by the user agent
or the platform in the current context, possibly because the user denied
permission.
```
**Windows**
On windows the prompt to touch the key appears, followed by the prompt to enter your PIN. Once the pin is entered the prompt to touch the key appears again. This happens in an inifinite loop.
<img class="op-uc-image op-uc-image_inline" src="/api/v3/attachments/431599/content">
⬇️
<img class="op-uc-image op-uc-image_inline" src="/api/v3/attachments/431601/content">
🔁
### What is the expected behavior?
* It should be possible to add the key
### **Logs**
_Are there errors in the browser console? (_[_Click here for information on how to open your browser's console_](https://webmasters.stackexchange.com/a/77337)_) For a local installation: Are there relevant logs output by_ `_openproject logs_` _(packaged installation) (_[_click here for details_](https://docs.openproject.org/installation-and-operations/operation/monitoring/#show-logs)_) or in a log/production.log or /var/log/openproject/ ? Please attach error output in these log files if applicable_
### Screenshots and other files
_If you have screenshots of the application's bug behavior or other relevant files, please drag them into this place or attach them using the "Files" section._
### Environment information
**OpenProject version**
_v15.3.1_
**Browser**
* [x] Chrome
* [x] Firefox
* [ ] Safari
* [ ] Mobile Safari
* [ ] Other (please specify)
**Operating System**
* [x]
* [ ] Mac OS X
* [ ] Mobile iOS
* [ ] Mobile Android
* [x]
* [ ] Chrome OS
* [ ] Other (please specify)