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Added by Cesar Villa over 4 years ago

Updated to 8.0 and ran reconfigure command. Entered the same information from previous install. No errors during install, however the screen is now blank when trying to navigate to site. When using chrome it's blank, firefox and ie it shows powered by OpenProject. I have attached some screen shots.

Replies (6)

RE: Issues after upgrading to 8.0, blank screen displayed in browser. - Added by Cesar Villa over 4 years ago

Ran openproject reconfigure again and received the following:

[openproject] ./bin/postinstall
rake aborted!
LoadError: /lib64/libcrypto.so.10: version OPENSSL\_1.0.2' not found (required by /opt/openproject/vendor/ruby-2.5.1/lib/ruby/2.5.0/x86\_64-linux/openssl.so) - /opt/openproject/vendor/ruby-2.5.1/lib/ruby/2.5.0/x86_64-linux/openssl.so /opt/openproject/vendor/bundle/ruby/2.5.0/gems/activesupport-5.1.6/lib/active\_support/key\_generator.rb:2:in require'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activesupport-5.1.6/lib/active_support/key_generator.rb:2:in <top (required)>' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/railties-5.1.6/lib/rails/application.rb:4:in require'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/railties-5.1.6/lib/rails/application.rb:4:in <top (required)>' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/railties-5.1.6/lib/rails.rb:12:in require'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/railties-5.1.6/lib/rails.rb:12:in <top (required)>' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/railties-5.1.6/lib/rails/all.rb:1:in require'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/railties-5.1.6/lib/rails/all.rb:1:in <top (required)>' /opt/openproject/config/application.rb:49:in require'
/opt/openproject/config/application.rb:49:in <top (required)>' /opt/openproject/Rakefile:33:in require'
/opt/openproject/Rakefile:33:in <top (required)>' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/rake-12.3.1/exe/rake:27:in '
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/cli/exec.rb:74:in load' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/cli/exec.rb:74:in kernel_load'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/cli/exec.rb:27:in run' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/cli.rb:360:in exec'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/vendor/thor/lib/thor/command.rb:27:in run' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/vendor/thor/lib/thor/invocation.rb:126:in invoke_command'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/vendor/thor/lib/thor.rb:369:in dispatch' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/cli.rb:20:in dispatch'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/vendor/thor/lib/thor/base.rb:444:in start' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/cli.rb:10:in start'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/exe/bundle:30:in block in <top (required)>' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/friendly\_errors.rb:121:in with_friendly_errors'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/exe/bundle:22:in <top (required)>' /opt/openproject/bin/bundle:3:in load'
/opt/openproject/bin/bundle:3:in `'
(See full trace by running task with --trace)

RE: RE: Issues after upgrading to 8.0, blank screen displayed in browser. - Added by Cesar Villa over 4 years ago

Resolved issues with OPENSSL. Now getting the following message:

[openproject] ./bin/postinstall

* * * * * * * * * * * * * * * * * * * * * * * * *

* OpenProject requires UTF-8 encoding set on MySQL < 5.7 *
and UTF-8mb4 beyond that. Please ensure having set
* *
production:
* encoding: utf8mb4 *

* in config/database.yml. *
Otherwise, you WILL run into encoding issue when using 4 byte
* UTF-8 characters since utf8 encoding in MySQL doesn't support them. *

* If you have been running utf8 in the past, please see this guide *
on how to convert your database:
* https://mathiasbynens.be/notes/mysql-utf8mb4 *

* * * * * * * * * * * * * * * * * * * * * * * * *

== 10000000000000 ToV710AggregatedMigrations: migrating =======================
rake aborted!
StandardError: An error has occurred, all later migrations canceled:

Checked the MySQL server and it is currently running UTF-8

RE: Issues after upgrading to 8.0, blank screen displayed in browser. - Added by Oliver Günther over 4 years ago

Hi Cesar,

the UTF-8 message is only a warning regarding MySQL's utf8 encoding that does not provide full UTF-8 support. For MySQL versions 5.7. and greater, this message is shown when you're running with utf8 encoding.

For more information, see this thread: https://community.openproject.com/topics/9762?r=9763#message-9763

I'm guessing that you cancelled the migrations run due to the rake aborted! message? You can let migrations run through and decide later whether your want to migrate your databases to utf8mb4. It is not related to OpenProject versions and migrations.

Best,

Oliver

RE: Issues after upgrading to 8.0, blank screen displayed in browser. - Added by Cesar Villa over 4 years ago

Hello Oliver,

Thanks for the information, it was helpful. However after running the install again and trying to have it go past the UTF-8 message I received the following:

== 10000000000000 ToV710AggregatedMigrations: migrating =======================
rake aborted!
StandardError: An error has occurred, all later migrations canceled:

It appears you are migrating from an incompatible version of OpenProject. Yourdatabase has only some migrations from OpenProject < v7.4.0 Please update your database to the schema of OpenProject v7.4.0 and run the OpenProject migrations again. The following migrations are missing: [20170602073043, 20170614131555]
/opt/openproject/db/migrate/10000000000000_to_v710_aggregated_migrations.rb:168:in raise\_on\_incomplete_migrations' /opt/openproject/db/migrate/10000000000000\_to\_v710\_aggregated\_migrations.rb:156:in raise_on_incomplete_7_1_migrations'
/opt/openproject/db/migrate/10000000000000_to_v710_aggregated_migrations.rb:115:in up' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6/lib/active\_record/migration.rb:795:in exec_migration'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6/lib/active_record/migration.rb:776:in block (2 levels) in migrate' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6/lib/active_record/migration.rb:775:in block in migrate'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6/lib/active_record/connection_adapters/abstract/connection_pool.rb:408:in with\_connection' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6/lib/active_record/migration.rb:774:in migrate'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6/lib/active_record/migration.rb:953:in migrate' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6/lib/active\_record/migration.rb:1230:in block in execute_migration_in_transaction'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6/lib/active_record/migration.rb:1300:in ddl\_transaction' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6/lib/active\_record/migration.rb:1229:in execute_migration_in_transaction'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6/lib/active_record/migration.rb:1201:in block in migrate\_without_lock' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6/lib/active_record/migration.rb:1200:in each'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6/lib/active_record/migration.rb:1200:in migrate\_without_lock' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6/lib/active_record/migration.rb:1148:in block in migrate'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6/lib/active_record/migration.rb:1317:in with\_advisory_lock' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6/lib/active_record/migration.rb:1148:in migrate'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6/lib/active_record/migration.rb:1007:in up' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6/lib/active_record/migration.rb:985:in migrate'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6/lib/active_record/tasks/database_tasks.rb:171:in migrate' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6/lib/active_record/railties/databases.rake:58:in block (2 levels) in '
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/rake-12.3.1/exe/rake:27:in <top (required)>' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/cli/exec.rb:74:in load'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/cli/exec.rb:74:in kernel_load' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/cli/exec.rb:27:in run'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/cli.rb:360:in exec' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/vendor/thor/lib/thor/command.rb:27:in run'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/vendor/thor/lib/thor/invocation.rb:126:in invoke_command' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/vendor/thor/lib/thor.rb:369:in dispatch'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/cli.rb:20:in dispatch' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/vendor/thor/lib/thor/base.rb:444:in start'
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/cli.rb:10:in start' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/exe/bundle:30:in block in '
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/friendly_errors.rb:121:in with\_friendly_errors' /opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/exe/bundle:22:in '
/opt/openproject/bin/bundle:3:in load' /opt/openproject/bin/bundle:3:in '

Is there a workaround for this?

Thanks,

Cesar

RE: Issues after upgrading to 8.0, blank screen displayed in browser. - Added by Cesar Villa over 4 years ago

Hello Oliver,

We went ahead and restored to the previous 7.4.5 version of openproject by following the restore guide. However after running the openproject configure command I am still getting the following:

== 10000000000000 ToV710AggregatedMigrations: migrating =======================
rake aborted!
StandardError: An error has occurred, all later migrations canceled:

I have checked the migrate directory and did not find [20170602073043, 20170614131555] listed in the directory. I also looked in the database by running SELECT * FROM schema_migrations; I have attached the output of the query. Please let me know what steps I'm missing in order to get this back up and running.

Thanks,

Cesar

RE: Issues after upgrading to 8.0, blank screen displayed in browser. - Added by Cesar Villa over 4 years ago

Hello Oliver,

We went ahead and restored to the previous 7.4.5 version of openproject by following the restore guide. However after running the openproject configure command I am still getting the following:

== 10000000000000 ToV710AggregatedMigrations: migrating =======================
rake aborted!
StandardError: An error has occurred, all later migrations canceled:

Thanks,

Cesar

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Replies (6)

RE: Issues after upgrading to 8.0, blank screen displayed in browser. - Added by Cesar Villa over 4 years ago

RE: RE: Issues after upgrading to 8.0, blank screen displayed in browser. - Added by Cesar Villa over 4 years ago

RE: Issues after upgrading to 8.0, blank screen displayed in browser. - Added by Oliver Günther over 4 years ago

RE: Issues after upgrading to 8.0, blank screen displayed in browser. - Added by Cesar Villa over 4 years ago

RE: Issues after upgrading to 8.0, blank screen displayed in browser. - Added by Cesar Villa over 4 years ago

RE: Issues after upgrading to 8.0, blank screen displayed in browser. - Added by Cesar Villa over 4 years ago