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  2. General discussion

Update a task via eMail (cloud version)

Added by Alen Vintar over 6 years ago

Hi all

I want to update an existing task by replying to the notification, but unfortunately this does not work.
Do I have to make any changes in the settings for Openproject to recognize incoming emails?

The webservice for incoming emails is activated.

Thanks in advance + regards

Alen


Replies (3)

RE: Update a task via eMail (cloud version) - Added by Robin Wagner over 6 years ago

Hi Alen,

thanks for reporting this issue.

This was indeed a bug that incoming emails did not work.
The bug has been fixed and will be deployed shortly (likely in the beginning of next week) as part of OpenProject 7.4.4.

Robin

RE: Update a task via eMail (cloud version) - Added by Tiago Seixas almost 6 years ago

Dear all,

Do you know why incoming email configuration is grayed out?  I cannot enable "Enable incoming email web service" button.

Thank you,

Tiago

RE: Update a task via eMail (cloud version) - Added by Various Interactive about 5 years ago

Hello Tiago,

maybe this helps you: https://varioous.at/blog/ticketing-system-mit-openproject/

It can create work packages based on incoming emails and create comments based on incoming emails (and a lot more).

Best wishes,
Harald

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