Top Menu

Jump to content
Home
    Modules
      • Projects
      • Activity
      • Work packages
      • Gantt charts
      • Calendars
      • Team planners
      • Boards
      • News
    • Getting started
    • Introduction video
      Welcome to OpenProject Community
      Get a quick overview of project management and team collaboration with OpenProject. You can restart this video from the help menu.
    • Help and support
    • Upgrade to Enterprise edition
    • User guides
    • Videos
    • Shortcuts
    • Community forum
    • Enterprise support
    • Additional resources
    • Data privacy and security policy
    • Digital accessibility (DE)
    • OpenProject website
    • Security alerts / Newsletter
    • OpenProject blog
    • Release notes
    • Report a bug
    • Development roadmap
    • Add and edit translations
    • API documentation
  • Sign in
      Forgot your password?

      or sign in with your existing account

      OpenProject ID Google

Side Menu

  • Overview
  • Activity
    Activity
  • Roadmap
  • Work packages
    Work packages
  • Gantt charts
    Gantt charts
  • Calendars
    Calendars
  • Team planners
    Team planners
  • Boards
    Boards
  • News
  • Forums

Content

General discussion
  1. OpenProject
  2. Forums
  3. General discussion
  4. Workpackages cannot being updated

Workpackages cannot being updated

Added by Steffen Stolz almost 9 years ago

Hi all,

I am running Openproject 6.0.4 on a debian 8.5

openproject@proj01:/opt/openproject/log$ cat /etc/debian_version
8.5

openproject@proj01:/opt/openproject/log$ dpkg -l | grep openproject
ii openproject 6.0.4-1473846456.d23fc45.jessie amd64 Official OpenProject Community Edition

After creating a workpackage I tried to update the appropriate workpackage(phase) but an error on top of the page will be displayed and I cannot apply changes:

“An internal error occured” —> please find attached picture

In addition, I checked the production.log but no entries concerning this error:

W, [2016-09-28T17:40:46.745775 #12495] WARN — : hook registered
W, [2016-09-28T17:41:00.803596 #12606] WARN — : [auth_saml] Missing settings from ‘/opt/openproject/config/plugins/auth_saml/settings.yml’, skipping omniauth registration.
W, [2016-09-28T17:41:01.056029 #12604] WARN — : [auth_saml] Missing settings from ‘/opt/openproject/config/plugins/auth_saml/settings.yml’, skipping omniauth registration.
W, [2016-09-28T17:41:01.091178 #12606] WARN — : hook registered
W, [2016-09-28T17:41:01.330055 #12604] WARN — : hook registered
W, [2016-09-29T01:15:07.893541 #12792] WARN — : [auth_saml] Missing settings from ‘/opt/openproject/config/plugins/auth_saml/settings.yml’, skipping omniauth registration.
W, [2016-09-29T01:15:08.164451 #12792] WARN — : hook registered

I also tried other types of workpackages (tasks, etc.). I also searched the web concerning this kind of error but without any success.

Any input or help is highly appreciated in order to use this great software. Hopefully, I just missed a setting or something else.

Thanks ans kind regards,

Steffen


Replies (4)

RE: Workpackages cannot being updated - Added by Steffen Stolz over 8 years ago

I have opened Bug #24042 in order to get a response. Hopefully we will find a solution.

Thanks,
Steffen

RE: Workpackages cannot being updated - Added by Steffen Stolz over 8 years ago

Hi all,

after a last trial I found out that the error referred to an exception at squid 2.7stable9:

root@vm01:/var/log/squid# tail -f store.log | grep error
1489494219.723 RELEASE –1 FFFFFFFF 79AC194CC4F062912DAE1289F5DCD5A6 400 1489494219 –1 –1 text/html 3619/3619 NONE error:unsupported-request-method

After adjusting firewall settings and redirect traffic, OP works properly.

Best regards,
Steffen

RE: RE: Workpackages cannot being updated - Added by Deepak Adinarayana about 7 years ago

Hi Steffen

I am dealing with the same issue for the past many days. Basically:
W, [2018-04-10T03:16:40.995790 #12254] WARN — : [auth_saml] Missing settings from ‘/opt/openproject/config/plugins/auth_saml/settings.yml’, skipping omniauth registration.

What firewall and routing adjustments did you do specifically? Help greatly appreciated.

Thanks in advance,
Adi

RE: Workpackages cannot being updated - Added by Steffen Stolz about 7 years ago

Hi Adi,

I have redirected traffic and excluded the OP server from proxy.

Best,
Steffen

  • (1 - 4/4)
Loading...