Top Menu

Jump to content
    Global modules

    Global modules

    • Home
    • Projects
    • Activity
    • Work packages
    • Gantt charts
    • Calendars
    • Team planners
    • Boards
    • News
    Home
    Home
Help
    Getting started
    • Introduction video
  • Help and support
    • Upgrade to Enterprise edition
    • User guides
    • Videos
    • Shortcuts
    • Community forum
    • Enterprise support
  • Additional resources
    • Data privacy and security policy
    • Digital accessibility (DE)
    • OpenProject website
    • Security alerts / Newsletter
    • OpenProject blog
    • Release notes
    • Report a bug
    • Development roadmap
    • Add and edit translations
    • API documentation

User menu

Sign in
Forgot your password?

or sign in with your existing account

OpenProject ID Google

Side Menu

Collapse project menu
  • Overview
  • Activity
    Activity
  • Roadmap
  • Work packages
    Work packages
  • Gantt charts
    Gantt charts
  • Calendars
    Calendars
  • Team planners
    Team planners
  • Boards
    Boards
  • News
  • Forums

Content

Expand project menu
General discussion
  1. OpenProject Community
  2. OpenProject
  3. Forums
  4. General discussion
  5. Professional support.. where?

Professional support.. where?

Added by Paolo Tateo about 8 years ago

In the price list I see that the Cloud Edition offer a Professional support but I can’t see how can I open my ticket or similar.

Can anyone help me to understand?

Thank you


Replies (2)

RE: Professional support.. where? - Added by Robin Wagner about 8 years ago

Hello Paolo,

you can open your ticket in the OpenProject project: https://community.openproject.com/projects/openproject/work_packages/create_new?type=1 (you may need to adjust the type).

Tickets opened by users of the Cloud Edition are given preferential treatment.

Best regards,
Robin

RE: Professional support.. where? - Added by Paolo Tateo about 8 years ago

Thank you

  • (1 - 2/2)
Loading...