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Work package data is not saved on creation / displayed
Added by Daniel Hügelmann over 7 years ago
Hi,
I am running OpenProject 6.0.4 (Mysql2) and am unable to properly create new work packages. After I create a new work package its data (name, status, etc.) is not displayed in the list or any other view (see screenshot). I had migrated the database from 5.0.7 (Mysql2) and everything else seems to be working fine.
I would be very grateful for any help!
Regards
Daniel
Replies (9)
Hey Daniel,
could you open the developer console and see if there’s an error related to a schema request being made?
If there is no error: Work packages are displayed only after their schema is loaded. If lots of data is contained in a project+work package type combinations (custom fields, lots of users, …) , computing the schemas may take a while on slower servers.
On what hardware are you running the server?
Best,
Oliver
Hi Oliver,
thank you for your quick reply! How do we open the OpenProject developer console? I wasn’t able to find anything online on how to do that.
We are running the server on a machine with 2 Cores and 3.5 GB RAM. We don’t really have a lot of data and users (<15) or custom fields yet.
Best regards
Daniel
Oliver Günther wrote:
Hi Oliver,
thank you for your quick reply! How do we open the OpenProject developer console? I wasn’t able to find anything online on how to do that.
We are running the server on a machine with 2 Cores and 3.5 GB RAM. We don’t really have a lot of data and users (<15) or custom fields yet.
Best regards
Daniel
An update: When I inspect the newly created work packages in the database then their name and status have been correctly saved. They are just not displayed in the OpenProject web interface.
I can also finally found the following error, which is schema related:
application-7dab666….js:10100 GET https://application24.westeurope.cloudapp.azure.com:448/openproject/api/v3/work_packages/schemas/16-1 500 (Internal Server Error)
How can we remedy this?
I’m having the exact same problem too.
vinicius batista wrote:
We have as yet been unable to solve the problem. What kind of installation are you running?
I am having the same issue. Packages are not showing on the list while I am in a project or see all packages.
However, I see them on my page.
After sometime they are suddenly shown, but When I create new project packages are not displayed correctly.
I have the verion 6.0.4
@Vitali: did you try to upgrade to the lastest version?