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You are here:
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  2. General discussion

File Uploads Fail

Added by Jay Lepore about 8 years ago

When I try to upload a file during the creation of a new Work Task it fails.

Instead I get a pink box with an exclamation point and the file does not appear.

See this video: https://youtu.be/QkJ6XPo_QH4

Also, when I try to upload a document in the Documents plugin and also in the Wiki, I get an Internal error. Not sure if related.

https://youtu.be/rPkyVsZpLhg

Note: In Administration \ System Settings \ General \ Attachment max. size is set very high 5000000 and well above my image size of 250KB so this is not the problem.

  • I am using a self-hosted openproject
  • Occurs for all attachment types
  • Installation of OpenProject done last month from latest version (on linux server) and otherwise functioning normally

Thanks.

Jay


Replies (1)

RE: File Uploads Fail - Added by Jay Lepore about 8 years ago

I have documented this solution:

File Uploads are handled via the plugin: Documents https://www.openproject.org/help/user-guides/documents/

If you view the contents of /etc/openproject/conf.d/other you will find ATTACHMENTS_STORAGE_PATH=“/var/db/openproject/files”

That folder needs to be both chmod 777 and chown www-data:www-data or file uploading will fail

I could find no documentation anywhere indicating this file storage location but found it hunting and pecking inside files

So this is resolved.

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