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[solved] account inaccessible on community.openproject.com

Added by lost account about 7 years ago

I created an account on community.openproject.org in 2015-05: <https://community.openproject.com/users/38983>
I’m pretty sure the password I have for this account has not changed, but I cannot login. “Reset password” tells me “No account with the email address … found” - even though that same address is publicly visible on the account page.
I could not find any announcement about account expirations or similar on the OP blog.

I’d like to regain my account, at least to hide the address from the general public.

(post copied from https://community.openproject.com/topics/6458 because I picked the wrong subforum - sorry for that!)


Replies (1)

RE: account inaccessible on community.openproject.com - Added by Jonathan Biegert about 7 years ago

This has been fixed, I’ve got my account back thanks to manual email support by one openproject folk.

We moved community to our saas platform which uses a separate authentication mechanism on login.openproject.com. This is why everyone has to create a new account there which will be linked to their original community account.

Everyone should have gotten emails and invitations automatically but yours didn’t go out it seems.
Sorry for the inconvenience.

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