Top Menu

Jump to content
Home
    Modules
      • Projects
      • Activity
      • Work packages
      • Gantt charts
      • Calendars
      • Team planners
      • Boards
      • News
    • Getting started
    • Introduction video
      Welcome to OpenProject Community
      Get a quick overview of project management and team collaboration with OpenProject. You can restart this video from the help menu.
    • Help and support
    • Upgrade to Enterprise edition
    • User guides
    • Videos
    • Shortcuts
    • Community forum
    • Enterprise support
    • Additional resources
    • Data privacy and security policy
    • Digital accessibility (DE)
    • OpenProject website
    • Security alerts / Newsletter
    • OpenProject blog
    • Release notes
    • Report a bug
    • Development roadmap
    • Add and edit translations
    • API documentation
  • Sign in
      Forgot your password?

      or sign in with your existing account

      Google

Side Menu

  • Overview
  • Activity
    Activity
  • Roadmap
  • Work packages
    Work packages
  • Gantt charts
    Gantt charts
  • Calendars
    Calendars
  • Team planners
    Team planners
  • Boards
    Boards
  • News
  • Forums

Content

General discussion
  1. OpenProject
  2. Forums
  3. General discussion
  4. [solved] account inaccessible on community.openproject.com

[solved] account inaccessible on community.openproject.com

Added by lost account over 8 years ago

I created an account on community.openproject.org in 2015-05: <https://community.openproject.com/users/38983>
I’m pretty sure the password I have for this account has not changed, but I cannot login. “Reset password” tells me “No account with the email address … found” - even though that same address is publicly visible on the account page.
I could not find any announcement about account expirations or similar on the OP blog.

I’d like to regain my account, at least to hide the address from the general public.

(post copied from https://community.openproject.com/topics/6458 because I picked the wrong subforum - sorry for that!)


Replies (1)

RE: account inaccessible on community.openproject.com - Added by Jonathan Biegert over 8 years ago

This has been fixed, I’ve got my account back thanks to manual email support by one openproject folk.

We moved community to our saas platform which uses a separate authentication mechanism on login.openproject.com. This is why everyone has to create a new account there which will be linked to their original community account.

Everyone should have gotten emails and invitations automatically but yours didn’t go out it seems.
Sorry for the inconvenience.

  • (1 - 1/1)
Loading...