can you check the maximum allowed file size for attachments?
It may be that the attachment exceeds the maximally allowed file size.
You can configure this in the administration (Administration > System settings > tab “General”).
The option “Attachment max. size” defines the allowed file size in kB:
Replies (3)
Hi Douglas,
can you check the maximum allowed file size for attachments?
![](/api/v3/attachments/7727/content)
It may be that the attachment exceeds the maximally allowed file size.
You can configure this in the administration (Administration > System settings > tab “General”).
The option “Attachment max. size” defines the allowed file size in kB:
I put a higher value but the problem continues.
Hi Douglas,
can you provide some additional information, such as