Top Menu

Jump to content
Home
    Modules
      • Projects
      • Activity
      • Work packages
      • Gantt charts
      • Calendars
      • Team planners
      • Boards
      • News
    • Getting started
    • Introduction video
      Welcome to OpenProject Community
      Get a quick overview of project management and team collaboration with OpenProject. You can restart this video from the help menu.
    • Help and support
    • User guides
    • Videos
    • Shortcuts
    • Community forum
    • Enterprise support
    • Additional resources
    • Data privacy and security policy
    • Digital accessibility (DE)
    • OpenProject website
    • Security alerts / Newsletter
    • OpenProject blog
    • Release notes
    • Report a bug
    • Development roadmap
    • Add and edit translations
    • API documentation
  • Sign in
      Forgot your password?

      or sign in with your existing account

      Google

Side Menu

  • Overview
  • Activity
    Activity
  • Roadmap
  • Work packages
    Work packages
  • Gantt charts
    Gantt charts
  • Calendars
    Calendars
  • Team planners
    Team planners
  • Boards
    Boards
  • News
  • Forums
  • Feature tour
    Feature tour

Content

You are here:
  1. Forums
  2. General discussion

Error in upload files

Added by Douglas Leonardo over 8 years ago

When you upload a file I am getting the message frequently and the file is not attached.
The print shows the message.

open


Replies (3)

RE: Error in upload files - Added by Robin Wagner over 8 years ago

Hi Douglas,

can you check the maximum allowed file size for attachments?
It may be that the attachment exceeds the maximally allowed file size.
You can configure this in the administration (Administration > System settings > tab “General”).
The option “Attachment max. size” defines the allowed file size in kB:

RE: Error in upload files - Added by Douglas Leonardo over 8 years ago

I put a higher value but the problem continues.

RE: Error in upload files - Added by Robin Wagner over 8 years ago

Hi Douglas,

can you provide some additional information, such as

  • Which OpenProject version do you use?
  • Do you use the cloud version or do you host OpenProject yourself?
  • What kind of file do you try to upload? What is the file size?
  • Can you upload the attachment to wiki pages or does the same error occur there as well?
  • Does this error occur only occur for certain file types or for all attachment?
  • (1 - 3/3)
Loading...