Top Menu

Jump to content
Home
    Modules
      • Projects
      • Activity
      • Work packages
      • Gantt charts
      • Calendars
      • Team planners
      • Boards
      • News
    • Getting started
    • Introduction video
      Welcome to OpenProject Community
      Get a quick overview of project management and team collaboration with OpenProject. You can restart this video from the help menu.
    • Help and support
    • Upgrade to Enterprise edition
    • User guides
    • Videos
    • Shortcuts
    • Community forum
    • Enterprise support
    • Additional resources
    • Data privacy and security policy
    • Digital accessibility (DE)
    • OpenProject website
    • Security alerts / Newsletter
    • OpenProject blog
    • Release notes
    • Report a bug
    • Development roadmap
    • Add and edit translations
    • API documentation
  • Sign in
      Forgot your password?

      or sign in with your existing account

      Google

Side Menu

  • Overview
  • Activity
    Activity
  • Roadmap
  • Work packages
    Work packages
  • Gantt charts
    Gantt charts
  • Calendars
    Calendars
  • Team planners
    Team planners
  • Boards
    Boards
  • News
  • Forums

Content

General discussion
  1. OpenProject
  2. Forums
  3. General discussion
  4. Problem incoming mail

Problem incoming mail

Added by Nicola Carlino over 9 years ago

Hi,
i have installed openproject 5.0.11 on Ubuntu 14.04.3 (guide: https://www.openproject.org/open-source/packaged-installation/packaged-installation-guide) and openproject works without problems (I think).
Now i’m setting incoming mail from this guide (https://www.openproject.org/open-source/manual-installation/incoming-e-mails-setup) but not work.
I run this command as openproject:
openproject run rake redmine:email:receive_imap host=’mailserver.domain.tld’ username=’user’ password=’password’ port=143 allow_override=type,project project=demo-project
and the result into log production.log is:
INFO — : MailHandler: ignoring email from unknown user [seders@domain.tld]

Note: The command bundle exec rake … don’t works!

Can you help me?


Replies (1)

RE: Problem incoming mail - Added by Oliver Günther over 9 years ago

Hey Nicola,

please note that there is currently a bug fix in progress that concerns the setting of default values for incoming mails (such as your project=demo-project).
https://community.openproject.org/work_packages/22607/activity

The issue you have is a different one:
The mail that is received from seders@domain.tld does not match any registered mail in your OpenProject instance, and is thus rejected.
If you want to allow anonymous users to send mail to your instance, set no_permission_check=1 in the rake task.

Best,
Oliver

  • (1 - 1/1)
Loading...