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email notifications are not generating for any of the events

Added by YT Nak about 7 years ago

I have configured with a external Postfix mail server. When I generate a test email it arrives. But for any other work packages it does not generate.

Where should I have to look into ?

I have enabled notification for all projects for all events.


Replies (6)

RE: email notifications are not generating for any of the events - Added by YT Nak about 7 years ago

following is the modified configuration.yml

production:
email_delivery_method: “smtp”
smtp_address: “smtp.example.com”
smtp_port: 25
smtp_authentication: :login
smtp_domain: ‘example.com’
smtp_user_name: ‘user’
smtp_password: ‘password’

RE: email notifications are not generating for any of the events - Added by Thomas Tribolet about 7 years ago

I have the same problem here.

It was working on the first install in version 4.0.x and somewhere in update it was broken (before 4.2.x latest).

I don’t know exactly when because I’m not the principal user of OpenProject.

Now I’m on latest 5.0.x

Like you when I run test, I have the mail. But It seem’s no one get the email they should have.

(Sorry for my bad english)

RE: email notifications are not generating for any of the events - Added by Thomas Tribolet about 7 years ago

Hi,

No one has this problem too ?

I’m stuck on it.

SQL table delayed_jobs is empty.

Crontab job is executed every minute.

Config is ok.

No connection from openproject to server mail in log.

What could I check ?

RE: email notifications are not generating for any of the events - Added by Y Nak about 7 years ago

Thomas;

How did you start the background jobs ?

According to the installation guide https://www.openproject.org/open-source/manual-installation/manual-installation-guide/

rake file at /home/openproject/.rvm/gems does not exists in order to setup the cron job ? How did you start the background service ?

/1 * * * cd /home/openproject/openproject-ce; /home/openproject/.rvm/gems/ruby-2.1.5/wrappers/rake jobs:workoff

RE: email notifications are not generating for any of the events - Added by Thomas Tribolet about 7 years ago

Hello Y Nak,

Here is my crontab

*/1 * * * * cd /home/openproject/openproject; /home/openproject/.rvm/gems/ruby-2.1.5/wrappers/rake jobs:workoff

When I run it manually :

/home/openproject/.rvm/gems/ruby-2.1.5/gems/parser-2.2.3.0/lib/parser/current.rb:4:in `warn_syntax_deviation' : warning: parser/current is loading parser/ruby21, which recognizes (StandardWarning) /home/openproject/.rvm/gems/ruby-2.1.5/gems/parser-2.2.3.0/lib/parser/current.rb:5:in `warn_syntax_deviation' : warning: 2.1.7-compliant syntax, but you are running 2.1.5. (StandardWarning) /home/openproject/.rvm/gems/ruby-2.1.5/gems/parser-2.2.3.0/lib/parser/current.rb:6:in `warn_syntax_deviation' : warning: please see https://github.com/whitequark/parser#compatibility-with-ruby-mri. (StandardWarning) [Worker(host:lg-info-travaux pid:26342)] Starting job worker [Worker(host:lg-info-travaux pid:26342)] No more jobs available. Exiting

But I don’t have mail comming to my mailbox.

Very strange.

RE: email notifications are not generating for any of the events - Added by Y Nak about 7 years ago

can you run following on the terminal and see the result.

su - openproject
source ~/.profile
cd ~/openproject-ce/
RAILS_ENV=production bundle exec rake jobs:workoff

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