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Added by Federica Cavaliere about 9 years ago
Hi,
currently the email notifications are enabled, and specifically " for any event on all my projects ." In any project there are 2-3 members . But when one of them changes a work package , the email notification does not reach anyone. Is there any other setting that might fail me ?
Replies (5)
Hello Federica,
provided the email settings are correctly configured (and the delayed_job is activated), there are 2 places where email settings can be enabled or disabled:
In the admin settings they can be configured in Administration > Settings > Email notifications. This is the global setting.
However, additionally any user can specify in their account settings when (and if) they want to receive email notifications.
Is it possible that the users changed their email preferences in their account settings and deactivated the email notifications?
how can I set delayed job? I’ve found this https://github.com/collectiveidea/delayed_job
Is there a guide about this?
Hello Federica,
do you use the packager or the manual installation?
For the manual installation you need to activate the delayed_job / background job after configuring the email settings.
You can find instructions in the manual installation guide (in the section “Activate Background Jobs”).
If you use the packager installation, the delayed_job should work automatically after configuring the emails.
Packager installation.
In the screenshot there are my notifications settings.
Are there other settings that I must to set?
Some days ago, is arrived a notification mail, but from a different account (no this specified in the settings but openproject@example.it), and not all that I think must arrive
Thank you!
Try this [[https://github.com/opf/openproject/blob/dev/doc/operation_guides/manual/installation-guide.md#activate-background-jobs]]