So I have read well over a dozen different threads trying to figure out to set up the email correctly. I haven’t had any luck yet. Here are my settings:

SMTP_ADDRESS=smtp.emailsrvr.com
SMTP_Authentication=login
SMTP_AUTHENTICATION=login
SMTP_DOMAIN=
SMTP_HOST=smtp.emailsrvr.com
smtp_openssl_verify_mode=none
SMTP_OPENSSL_VERIFY_MODE=none
SMTP_PASSWORD=*
SMTP_PORT=25
SMTP_URL=smtp://user%domain.com:smtp.emailsrvr.com:25/ SMTP_USER_NAME=userdomain.com
SMTP_USERNAME=user@domain.com

I know there are some duplicates that have resulted form my attempts to fix it….

When I run the check, here are the results:

root@ubuntu:~# sudo openproject run check
[ok] MySQL configuration is working
[ok] Web server is running
[ok] openproject server is running
[ok] openproject background job worker is running
sending test email using SMTP…
/opt/openproject/vendor/ruby-2.1.6/lib/ruby/2.1.0/net/smtp.rb:541:in `initialize’: execution expired (Net::OpenTimeout)
from /opt/openproject/vendor/ruby-2.1.6/lib/ruby/2.1.0/net/smtp.rb:541:in `open’
from /opt/openproject/vendor/ruby-2.1.6/lib/ruby/2.1.0/net/smtp.rb:541:in `tcp_socket’
from /opt/openproject/vendor/ruby-2.1.6/lib/ruby/2.1.0/net/smtp.rb:551:in `block in do_start’
from /opt/openproject/vendor/ruby-2.1.6/lib/ruby/2.1.0/timeout.rb:91:in `block in timeout’
from /opt/openproject/vendor/ruby-2.1.6/lib/ruby/2.1.0/timeout.rb:101:in `call’
from /opt/openproject/vendor/ruby-2.1.6/lib/ruby/2.1.0/timeout.rb:101:in `timeout’
from /opt/openproject/vendor/ruby-2.1.6/lib/ruby/2.1.0/net/smtp.rb:550:in `do_start’
from /opt/openproject/vendor/ruby-2.1.6/lib/ruby/2.1.0/net/smtp.rb:520:in `start’
from /opt/openproject/vendor/ruby-2.1.6/lib/ruby/2.1.0/net/smtp.rb:457:in `start’
from /opt/openproject/packaging/scripts/send-test-email:34:in `

’
[ko] unable to send test email to user@domain.com

Any help would be much appreciated. I don’t know if it’s important, but our exchange is currently hosted externally with Rackspace.