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[SOLVED] OpenProject 3: Email on work package update – should it work?

Added by Daniel Jagszent about 9 years ago

I’m using OpenProject 3 (3.0.0pre44) and successfully configured email notifications (the test email works, email on work package creation works, I activated all actions in Settings -> Email notifications )

But I do not get any email notifications when a work package gets updated.

Can it be that the logic for that is missing in OpenProject 3? I had a peek in the source and found https://github.com/opf/openproject/blob/dev/app/models/journal_observer.rb – doesn’t look like the necessary after_update hook is present. But maybe I’m missing something?


Replies (7)

RE: OpenProject 3: Email on work package update – should it work? - Added by Hagen Schink about 9 years ago

Hi Daniel,

have you set up delayed job

Kind regards,
Hagen

RE: OpenProject 3: Email on work package update – should it work? - Added by Christian Ratz about 9 years ago

we send the email notifications on work package update delayed since the amount of recipients is not known and maybe very large. For the delay we use delayed_job from collectiveidea (https://github.com/collectiveidea/delayed_job/). On this page you can find how to use the delay_job.

A short how to:

First you should delete all entries in the ‘delayed_jobs’ table except you want to deliver ALL OLD emails from work package update.
Than you can start the delayed job:

Switch to OpenProject main folder (rails root) and run this command (adapt the RAILS_ENV to your current rails env):

RAILS_ENV=production script/delayed_job start

To stop the delayed job you can run the following command:

RAILS_ENV=production script/delayed_job stop

Be aware that you have to stop the delayed_job if you change (eg. update) the OpenProject code and start the delayed_job afterwards since the delayed_job runs with the code which it founds on startup.

RE: OpenProject 3: Email on work package update – should it work? - Added by Daniel Jagszent about 9 years ago

Thanks! Works like a charm!

RE: [SOLVED] OpenProject 3: Email on work package update – should it work? - Added by Denis Lamotte about 9 years ago

i’m using the same version OpenProject 3 (3.0.0pre44), have setup Delayed_jobs and i’m using sendmail for delivery. I successfully use sendmail with 4 chiliprojects on the same server.

production:
email_delivery_method: :sendmail
default:
email_delivery_method: :sendmail
———————————————————————————————————————————————————————————
no mail is sent when i look in the /var/mail/log but i see that mails are sent in the production log
Completed 200 OK in 693.5ms (Views: 440.3ms | ActiveRecord: 104.6ms)
Rendered user_mailer/_issue_details.html.erb (17.3ms)
Rendered user_mailer/issue_updated.html.erb within layouts/user_mailer (22.7ms)
Rendered user_mailer/_issue_details.text.erb (5.0ms)
Rendered user_mailer/issue_updated.text.erb within layouts/user_mailer (6.1ms)

Sent mail to paperjam@gmail.com (25.1ms)
2014-02-19T13:37:36+0100: [Worker(delayed_job host:[edited] pid:20255)] Class#issue_updated completed after 0.1458
Rendered user_mailer/_issue_details.html.erb (18.5ms)
Rendered user_mailer/issue_updated.html.erb within layouts/user_mailer (24.2ms)
Rendered user_mailer/_issue_details.text.erb (5.5ms)
Rendered user_mailer/issue_updated.text.erb within layouts/user_mailer (6.6ms)

Sent mail to denis.lamotte@gmail.com (27.0ms)
2014-02-19T13:37:36+0100: [Worker(delayed_job host:[edited] pid:20255)] Class#issue_updated completed after 0.1495
2014-02-19T13:37:36+0100: [Worker(delayed_job host:[edited] pid:20255)] 2 jobs processed at 4.9726 j/s, 0 failed …
———————————————————————————————————————————————————————————

how can i debug this ?

RE: [SOLVED] OpenProject 3: Email on work package update – should it work? - Added by Christian Ratz about 9 years ago

Hi Denis,

I’m not sure if it is related to copy&paste but since the email configuration is done in a yml file the indentation is important and your config should look like this:

production:
  email_delivery_method: :sendmail
default:
  email_delivery_method: :sendmail

Btw. OpenProject mail configuration should work exactly like chiliproject one

Best
Ratzi

RE: [SOLVED] OpenProject 3: Email on work package update – should it work? - Added by Denis Lamotte about 9 years ago

it is the case, yes it’s a valid yaml file

well i keep looking :(

RE: [SOLVED] OpenProject 3: Email on work package update – should it work? - Added by Denis Lamotte about 9 years ago

Well, from what i see many work_packages created/updated does not created the delayed_jobs entries.

With

production:
  email_delivery_method: :sendmail
  sendmail_arguments: " -i "
  sendmail_location: "/usr/sbin/sendmail"

i was able to receive 2 emails on 10 tasks created with the same options except the content, that’s weird !!

Updating TimeEntries does not seems to trigger any mail, nor the creation of a sub tasks.

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