Added by Qiong Wu almost 10 years ago
openproject sends emails out properly in general, but for a certain subproject I dont receive any notifications via email, even if I’m explicitly set as a watcher for this project. Is there any known issue regarding this?
Thanks & Best Regards
Qiong
Replies (6)
Hello Qiong,
thanks for your question.
I just tried creating and updating a work package in a subproject (with a separate watcher) and I received email notifications (using OpenProject 4.0).
Could you answer a couple of questions to better identify the error:
Does this error happen for all your subprojects?
Which version of OpenProject are you using?
Did you activate delayed job? (otherwise email updates are not sent)
Does the specific subproject where this error occurs have other settings then the other projects / subprojects?
Thanks,
Robin
Thanks for the reply!
The error doesnt happen for all my subprojects. Interestingly enough, email notifications for wiki updates are also working for this specific subproject, but not for work packages.
I’m using OpenProject 3.0.14 (PostgreSQL)
Where do I activate delayed job? I do assume that I activated it though, as email notifications are working for my other subprojects.
no other settings as far as I can see.
I’ll try upgrading to Openproject 4.0 and report back :)
EDIT: okay as far as I can see, there is no documented way to migrate to 4.0 yet
Cheers
Qiong
Hello Qiong,
the command to activate the delayed job (in production) is
To stop it:
You’re right that this should not be project specific so the error may be caused by something else.
Let’s see if the error still occurs after the update to OpenProject 4.0.
Best,
Robin
Hi, just to check in. THe issue has been resolved by upgrading to OpenProject 4.0.1. Thanks!
Hi, thanks for the update.
Glad to hear it’s working now. :)
I just realized that the delayed task runner is not autostarted on server restart, when I restart the server I need to run the delayed task again.
Is this intended behavior`?