Added by Don Zimmer 25 days ago
Hi, looking for help with the following issue:
In one project, the rate of a person is totally wrongly represented, even after we changed a typo.
As example, lets say the rate was first set as 10.000 € but typo and then corrected to 10 €. This was done including the past. Stil, the wrong rate is still used for the calculation, even it is not shown wrongly anymore in the rate history. What could be the reason wand what can be done? Thanks a lot
Replies (1)
Hello Don,
indeed, changing the rate history does not affect already booked/logged time entries. If you adjust the hourly rate of a user, all future bookings of this user will use the new rate though.
To update booked/logged entries, your team member could use the my time tracking to edit or delete the entries with the wrong hourly rate.
Editing and submitting again would update the entry as well.
Kind regards
Alexander