Hi Sandro, 

e-mail reminders can be configured by each user on their own. You can get multiple reminder e-mails per day which include unread notifications from your in-app notification center. Additionally, you can get an immediate, separate e-mail notifications when someone @ mentions you or when a personal reminder is triggert. 

Within the notfication settings, one can also activate notifications for date alterts. That means that a notification is created, e.g. when a finish date approaches. If such a notification is not read in the in-app notification center, it will be part of the next e-mail reminder (if activated by the user).

Please find here more information regarding this topic:

https://www.openproject.org/docs/user-guide/notifications/#notifications
https://www.openproject.org/docs/user-guide/account-settings/#email-reminders

Best,
Alexander

Hi Alexander, Thank you very much for the response. Is it possible to send e-mail notification when someone adds you as assignee on a workpackage?

Hi Sandro,

yes, these would not be immediate notifications but part of the reminder e-mails though. You would need select ✅ assignee in your user account's notification settings first.

Keep in mind that one can send themselves multiple reminder e-mails a day. You could e.g. configure that you receive a summary of all unread notifications (includes assignments) 3 times a day. Example:

Best regards,
Alexander

I have an issue regarding email notifications. Currently, I have linked our OpenProject server instance to a specific email address in Gmail. We are using the correct SMTP information, and I created an app password just for OpenProject. When I try to send a test email, it says it is unable to send. I ran a command that I found on another board. openproject run bundle exec rails runner "puts UserMailer.test_mail(User.active.admin.last).deliver_now.inspect" In the response, I noticed that it is using a different email address to connect with Gmail. Specifically, instead of abc@customdomain.net, I see xyz@customdomain.net. I have redacted the customer-specific information, but when I check the settings here, they do not match the response I receive. 

Any guidance would be appreciated.

'Net::SMTP#check_response': 454 4.7.1 <xyz@customdomain.net>: Relay access denied