Added by Trisha Renken-Sebastian about 1 month ago
Hi there. We run a self-hosted version of OpenProject and after the recent upgrade, I wanted to start using the time tracking feature more. I completed a task and went to the My time tracking thing on the left sidebar to log the amount of time I spent on a task. However, when I went to enter in the number of the work package, the form did not return the correct work package item. The attached image says there were no items found for package 327, but the total number of work packages we have is 373.
This isn't just an enterprise feature only, right?
Replies (5)
I don't know the norms yet on this forum. Is it okay to bump messages? Do you recommend I turn this into a bug report?
Hi Trisha,
you should be able to log time that way. It could be possible that you do not have "access" to this work pack package because of permission reasons or that it has been deleted in the meantime. Is is possiblet to select work packages via the recent selection in this modal? Does only this certain work package not work or all work packages?
Best,
Alexander
Alexander Stock wrote:
I have admin privileges because there are only two of us total in the company and who are also active in OP right now, so I don't think it's a permissions problem.
No, it is not. See attached image, which is for a work package from a different project than the one in the image from May 30.
As per the image and another check I just performed by assigning me a ticket that was previously assigned to my boss, this problem happens every time I attempt to track time for any work package in any project for which I am the Assignee.
Hello Trisha,
is it possible to log time for you directly within a work package or via the work package table?
For example, when you open the work package table and just open work package 327. Can you log time to this work package that way?
Example:
Best,
Alexander
Looks like I cannot. Is there a setting that we need to turn on?