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  4. Package status not showned?

Package status not showned?

Added by Talos Wong about 1 year ago

We know that there are many enumerations of work package statuses listed in the management page ->work packages ->statuses, but only a portion of them will appear in the project's work package status list. Although status names have been added in the management page, they will not appear in the actual work package status enumeration. Can anyone tell me where the mistake is?


Replies (2)

RE: Package status not showned? - Added by Alexander Stock 12 months ago

Hi Talos,

the page you mentioned allows you to add new status options to your OpenProject installation as well as altering existing ones. [1]
However, you need to perform a second action in order to activate your newly added status to a work package.

In OpenProject, the available status options per work package (e.g. a task) are defined by the user's role in that certain project. That means that for example a project admin could be the only person who is allowed to close a work package (just an example).

To achieve this, workflows need to be managed for each role your users can have in projects. Hence, you additionally need to add your new status to a workflow so that the status will be available as an option for your users.

Please find here a detailed guide and further explanation on this topic:
https://www.openproject.org/docs/system-admin-guide/manage-work-packages/work-package-workflows/#manage-work-package-workflows

Best,

Alexander

[1] https://www.openproject.org/docs/system-admin-guide/manage-work-packages/work-package-status/#manage-work-package-status

RE: Package status not showned? - Added by Talos Wong 12 months ago

But my question is, i have many status like this:

And  the value i can choose is this . even i am the project admin:

In the Workflow management, i can only define these 5 pre-defined status, and not all statues at above list.

And if i define an custom action. The custom status(e.g. "Reviewed") can be shown at operation->status, but when i click it at the workpackage page, it do all other actions i defined, and prompts success, but only the status not changed to "Reviewed"..

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