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Package status not showned?
Added by Talos Wong 14 days ago
We know that there are many enumerations of work package statuses listed in the management page ->work packages ->statuses, but only a portion of them will appear in the project's work package status list. Although status names have been added in the management page, they will not appear in the actual work package status enumeration. Can anyone tell me where the mistake is?
Replies (1)
Hi Talos,
the page you mentioned allows you to add new status options to your OpenProject installation as well as altering existing ones. [1]
However, you need to perform a second action in order to activate your newly added status to a work package.
In OpenProject, the available status options per work package (e.g. a task) are defined by the user's role in that certain project. That means that for example a project admin could be the only person who is allowed to close a work package (just an example).
To achieve this, workflows need to be managed for each role your users can have in projects. Hence, you additionally need to add your new status to a workflow so that the status will be available as an option for your users.
Please find here a detailed guide and further explanation on this topic:
https://www.openproject.org/docs/system-admin-guide/manage-work-packages/work-package-workflows/#manage-work-package-workflows
Best,
Alexander
[1] https://www.openproject.org/docs/system-admin-guide/manage-work-packages/work-package-status/#manage-work-package-status