the individual notifications settings might be the reason. Each user can define by themself when and for what a notification shall be sent out via e-mail. That can be adjusted via the notification settings. [1]
Additionally, if a user already read a notification within the OpenProject application, that notification is not included in the e-mail reminder. [2]
Replies (1)
Hi Fouad,
the individual notifications settings might be the reason. Each user can define by themself when and for what a notification shall be sent out via e-mail. That can be adjusted via the notification settings. [1]
Additionally, if a user already read a notification within the OpenProject application, that notification is not included in the e-mail reminder. [2]
Best
Alexander
[1] https://www.openproject.org/docs/user-guide/notifications/notification-settings/#notification-settings
[2] https://www.openproject.org/docs/getting-started/my-account/#email-reminders