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  5. Work Package Email Notification not working with assignee

Work Package Email Notification not working with assignee

Added by Fouad Sayed over 1 year ago

test email, mention notification are working, but when assign task to user notification not working, change task status not working


Replies (1)

RE: Work Package Email Notification not working with assignee - Added by Alexander Stock over 1 year ago

Hi Fouad,

the individual notifications settings might be the reason. Each user can define by themself when and for what a notification shall be sent out via e-mail. That can be adjusted via the notification settings. [1]

Additionally, if a user already read a notification within the OpenProject application, that notification is not included in the e-mail reminder. [2]

Best

Alexander

[1] https://www.openproject.org/docs/user-guide/notifications/notification-settings/#notification-settings

[2] https://www.openproject.org/docs/getting-started/my-account/#email-reminders

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