Paul Harwood wrote:

Hello, I'm evaluating OP as a task tracking solution. (In comparison to Jira SM and others). On thing that we really need is a method whereby clients can put tasks up on the project (i.e. requests, bugs etc). I note that there is an email integration which is something, but what we would ideally like is an input form or web page thats more client friendly e.g Jira has a webform that can be accessed by a URL. Ive been trawling through the documentation but cant  similar functionality in OP.
Any ideas on how to implement a client interface like this?  Pollo Campero Survey

Hello,

To implement a client friendly task submission interface in OpenProject, you can create a custom web page or form using the API provided by OpenProject. This would allow clients to submit tasks, requests and bugs directly through the form, similar to Jira's webform functionality. While there might not be a built-in feature for this, leveraging the API should provide the flexibility to achieve your desired functionality.

OpenProject allows you to customize work package types. You can create a new work package type specifically for client submissions. For example, you can call it "Client Request" or "Client Bug Report." Utilize OpenProject's email integration feature. Clients can send an email to a specific address, and OpenProject will automatically create a work package from the email content. This is similar to the email integration you mentioned. Create a client portal or an external system (such as a web form on your organization's website) where clients can submit their requests. You can then configure this system to automatically create corresponding work packages in OpenProject using its API.