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  4. Project Admin Cannot Change Work Package Status

Project Admin Cannot Change Work Package Status

Added by John R over 2 years ago

We ran into an interesting issue this morning... not sure if anyone else has run into this? Open project 12.2.2. 
One of the project administrators was unable to change the status of a work package this morning. He was able to go into other projects that he was a member of and change them, but in projects where he was only assigned "Project Admin", he was unable to change a status. 

Modifying his role and adding "Member" appeared to have corrected the issue. We have not modified the default "roles" in Open Project... is this a bug or some other configuration issue?


Replies (3)

RE: Project Admin Cannot Change Work Package Status - Added by Adam Szabo over 2 years ago

Hi John

i think it is a feature that Project Admins do not have to have all rights of Members. I came across this point already, too and learned that this works as designed :)

Kind regards, Adam

RE: Project Admin Cannot Change Work Package Status - Added by John R over 2 years ago

Thanks for the response Adam! 

I just reviewed the Administration / Users and Permissions / Roles and Permissions, compared the "Project Admin" role to the "Member" role and the "Project Admin" role has more permissions than "Member". The "Member" role does not have anything selected that is not selected in "Project Admin"... so this does appear to be a bug or documentation issue.

RE: Project Admin Cannot Change Work Package Status - Added by Adam Szabo over 2 years ago

Hello

Thanks for your report regarding the Project Admin Cannot Change Work Package Status. We could not reproduce the behavior on our end. If you think this is a BUG, we would like to ask you to report this with detailed steps and screenshots into our official BUG tracker in the OpenProject Community.

https://community.openproject.org/projects/openproject/work_packages/create_new?type=1

We appreciate the feedback and believe that together we can create great products for everyone!
If we can assist you with anything else, please don't hesitate to let us know.

Thank you for your kind help.

PS, if it is not reported it might be also not fixed because it seems to depend on more than what is explained here.

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