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The mails sent are tickets

Added by Mertcan Celik 11 months ago

Is it possible to automatically open messages sent to the app's email account as a support ticket in the app?


Replies (8)

RE: The mails sent are tickets - Added by Adam Szabo 11 months ago

Hi Mertcan

Maybe you are looking for inbound emails?

https://www.openproject.org/docs/installation-and-operations/configuration/incoming-emails/

RE: The mails sent are tickets - Added by Mertcan Celik 11 months ago

Hi Adam, I want to ask you another question. Is it possible to configure meetings as e-mail notifications?

Thank you.

Hi Mertcan

Maybe you are looking for inbound emails?

https://www.openproject.org/docs/installation-and-operations/configuration/incoming-emails/

RE: The mails sent are tickets - Added by Adam Szabo 11 months ago

You can set up meetings in OpenProject and notify the users about those meetings by email (using the "Send for review" button (you can also send an email with an attached .ical file)).

RE: The mails sent are tickets - Added by Mertcan Celik 11 months ago

What interface is this button in?

You can set up meetings in OpenProject and notify the users about those meetings by email (using the "Send for review" button (you can also send an email with an attached .ical file)).

RE: The mails sent are tickets - Added by Adam Szabo 11 months ago

please check here: https://www.openproject.org/docs/user-guide/meetings/

RE: The mails sent are tickets - Added by Mertcan Celik 11 months ago

Hi Adam,

 The version I am using is not visible because it is old, the problem is fixed,

 Thank you.

please check here: https://www.openproject.org/docs/user-guide/meetings/

RE: The mails sent are tickets - Added by Adam Szabo 11 months ago

Hi Mertcan, thank you for your feedback, how did you solve it?

RE: The mails sent are tickets - Added by Mertcan Celik 11 months ago

I can do this in a domain where I use a different version. I thought it was the version difference. Thank you for your support Adam. I need your support on another issue, can you help me?

Hi Mertcan, thank you for your feedback, how did you solve it?

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