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Content

You are here:
  1. Forums
  2. General discussion

Unable to find button to "Lock permanently" user

Added by Yuri I about 2 years ago

Hello. I am logged in as administrator, open administration -> users, but can't find the "lock permanently" button as described in the documentation. 
Maybe some setting?  p.s. OP the latest (docker).

Thank you


Replies (7)

RE: Unable to find button to "Lock permanently" user - Added by Adam Szabo about 2 years ago

Hello, please share a full screenshot of administrator, open administration -> users

please share your exact OS and Version and Browser and share which of the many docker versions you use... at the moment your information could be more detailed

I run OpenProject docker compose 12.3.2 on Ubuntu 22.04 in Firefox 106 with external apache webserver 

Thank you

RE: Unable to find button to "Lock permanently" user - Added by Adam Szabo about 2 years ago

RE: Unable to find button to "Lock permanently" user - Added by Adam Szabo about 2 years ago

I think you must adjust the screen resolution, maybe the Lock permanently is not displayed?

RE: Unable to find button to "Lock permanently" user - Added by Yuri I about 2 years ago

OP 12.3.2 is installed a few days ago.
Server OS - Centos 7.9
Client's browser -FF 105

I have access to the server shell, what else information can I provide?

Thank you!

RE: Unable to find button to "Lock permanently" user - Added by Yuri I about 2 years ago

Maybe it's because the user is not activated? I didn't find such a button either :(

RE: Unable to find button to "Lock permanently" user - Added by Yuri I about 2 years ago

>Maybe it's because the user is not activated?
Yes, that was the reason  :-)
Activated the user by changing the password and the button appeared. 
Thank everyone for your help!

RE: Unable to find button to "Lock permanently" user - Added by Adam Szabo about 2 years ago

Hi Yuri

The first initial admin user in the cloud cannot be deactivated via GUI, if you would like to have a different admin user, then we can solve this, too and deactivate the first admin user... but i understand that you solved he riddle for your case, congratulations. You are very welcome

Best regards, Adam

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