Top Menu

Jump to content
Home
    Modules
      • Projects
      • Activity
      • Work packages
      • Gantt charts
      • Calendars
      • Team planners
      • Boards
      • News
    • Getting started
    • Introduction video
      Welcome to OpenProject Community
      Get a quick overview of project management and team collaboration with OpenProject. You can restart this video from the help menu.
    • Help and support
    • Upgrade to Enterprise edition
    • User guides
    • Videos
    • Shortcuts
    • Community forum
    • Enterprise support
    • Additional resources
    • Data privacy and security policy
    • Digital accessibility (DE)
    • OpenProject website
    • Security alerts / Newsletter
    • OpenProject blog
    • Release notes
    • Report a bug
    • Development roadmap
    • Add and edit translations
    • API documentation
  • Sign in
      Forgot your password?

      or sign in with your existing account

      Google

Side Menu

  • Overview
  • Activity
    Activity
  • Roadmap
  • Work packages
    Work packages
  • Gantt charts
    Gantt charts
  • Calendars
    Calendars
  • Team planners
    Team planners
  • Boards
    Boards
  • News
  • Forums

Content

General discussion
  1. OpenProject
  2. Forums
  3. General discussion
  4. Openproject 11 - Docker Problem: Cannot login

Openproject 11 - Docker Problem: Cannot login

Added by Frank Hintsch over 2 years ago

My personal Openproject 11 docker instance ran for months without problems. Since yesterday every login is rejected. The log message is

WARN -- : Failed login for '<username>' from 127.0.0.1 at 2022-10-28 15:42:50 UTC: invalid credentials

The "password forgotten" dialog is not usable since email does not work. The log message is

[2022-10-29T11:05:50.867188 #72] ERROR -- : [ActiveJob] [MailerJob] [c045dbbd-4d65-4745-9e2a-850bbb418708] Error performing MailerJob (Job ID: c045dbbd-4d65-4745-9e2a-850bbb418708) from DelayedJob(mailers) in 6320.7
8ms: Net::SMTPSyntaxError (503 AUTH command used when not advertised):
/usr/local/lib/ruby/2.7.0/net/smtp.rb:981:in `check_auth_continue'
/usr/local/lib/ruby/2.7.0/net/smtp.rb:743:in `block in auth_login'
/usr/local/lib/ruby/2.7.0/net/smtp.rb:954:in `critical'
/usr/local/lib/ruby/2.7.0/net/smtp.rb:742:in `auth_login'
/usr/local/lib/ruby/2.7.0/net/smtp.rb:728:in `authenticate'
/usr/local/lib/ruby/2.7.0/net/smtp.rb:565:in `do_start'
/usr/local/lib/ruby/2.7.0/net/smtp.rb:518:in `start'

The DB settings table shows correct values. What is the reason of  503 AUTH?

I tried to modify the password directly using hints from https://community.openproject.org/topics/1043, but no success.

How could it be that all passwords are invalidated suddently??

I am helpless and need good ideas...

Thanks, Frank


Replies (1)

RE: Openproject 11 - Docker Problem: Cannot login - Added by Adam Szabo over 2 years ago

did you try

  • backup, reinstall your docker container and docker with purging everything, restore?
  • use a plain text to check your password you type is correct and copy paste it?
  • (1 - 1/1)
Loading...