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Email Notification not working

Added by Solomon Pea 6 months ago

I setup an OP 12.2 with docker installation, OP URL is http://localhost:8080.

However, I cannot make "Email notifications" to work. Below is my configuration.

Emission email address: myaccount@gmail.com

Email delivery method: smtp

SMTP server: smtp.gmail.com

SMTP port: 587

SMTP HELP domain: smtp.gmail.com

SMTP authentication: login

SMTP username: myaccount@gmail.com

SMTP password: mypassword

Automatically use STARTTLS if available: true

Use SSL connection: fale

I got "An error occurred while sending mail (535-5.7.8 Username and Password not accepted. Learn more at )".

Can anyone help?


Replies (4)

RE: Email Notification not working - Added by Adam Szabo 6 months ago

Hi Solomon

in my docker-compose yml it looks like this and it works:

(...)
x-op-app: &app
  <<: *image
  <<: *restart_policy
  environment:
    RAILS_CACHE_STORE: "memcache"
    OPENPROJECT_CACHE__MEMCACHE__SERVER: "cache:11211"
    OPENPROJECT_RAILS__RELATIVE__URL__ROOT: "${OPENPROJECT_RAILS__RELATIVE__URL__ROOT:-}"
    DATABASE_URL: "${DATABASE_URL:-postgres://postgres:HIDDEN@db/openproject?pool=20&encoding=unicode&reconnect=true}"
    RAILS_MIN_THREADS: 4
    RAILS_MAX_THREADS: 16
    # set to true to enable the email receiving feature. See ./docker/cron for more options
    IMAP_ENABLED: 'true'
    IMAP_SSL: 'true'
    IMAP_PORT: 993
    IMAP_HOST: 'imap.gmail.com'
    IMAP_USERNAME: 'openproject'
    IMAP_PASSWORD: 'HIDDEN'
    IMAP_CHECK_INTERVAL: 600
    IMAP_ALLOW_OVERRIDE: type,status,priority,fixed_version
(...)

RE: RE: Email Notification not working - Added by Adam Szabo 6 months ago

Additionally do not forget to create an APP PASSWORD for your gmail account that you would like to use for the IMAP

https://support.google.com/accounts/answer/185833?hl=en

RE: Email Notification not working - Added by Solomon Pea 6 months ago

Thank you.

I managed to make it work with APP password setup in gmail account.

RE: Email Notification not working - Added by Adam Szabo 6 months ago

Thank you for your feedback and you are very welcome

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