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  2. General discussion

LDAP users can't log in but are not locked

Added by Timo Denissen over 2 years ago

Hello there!

using OpenProject from the UCS AppCenter with

$ sudo univention-app info

UCS: 4.4-9 errata1216
Installed: 4.3/openproject=12.0.7

users created in the LDAP get synced over to OpenProject but cannot login. Users get the error message "Your account is temporarily locked", but looking at both the LDAP user object and the OpenProject user, both are not locked.

So far only locking the user using the rails console with

user = User.find_by(login: '$username')
user.lock!

and then unlocking using the OpenProject webinterface enables users to log in.

Is this a known issue?

Cheers

Timo


Replies (1)

[Solved] RE: LDAP users can't log in but are not locked - Added by Timo Denissen over 2 years ago

Hello there!

we finally found the solution - the user tried to log in using the e-mail address, not the username.

No bug in OpenProject :)

Cheers

Timo

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