Top Menu

Jump to content
Home
    Modules
      • Projects
      • Activity
      • Work packages
      • Gantt charts
      • Calendars
      • Team planners
      • Boards
      • News
    • Getting started
    • Introduction video
      Welcome to OpenProject Community
      Get a quick overview of project management and team collaboration with OpenProject. You can restart this video from the help menu.
    • Help and support
    • Upgrade to Enterprise edition
    • User guides
    • Videos
    • Shortcuts
    • Community forum
    • Enterprise support
    • Additional resources
    • Data privacy and security policy
    • Digital accessibility (DE)
    • OpenProject website
    • Security alerts / Newsletter
    • OpenProject blog
    • Release notes
    • Report a bug
    • Development roadmap
    • Add and edit translations
    • API documentation
  • Sign in
      Forgot your password?

      or sign in with your existing account

      Google

Side Menu

  • Overview
  • Activity
    Activity
  • Roadmap
  • Work packages
    Work packages
  • Gantt charts
    Gantt charts
  • Calendars
    Calendars
  • Team planners
    Team planners
  • Boards
    Boards
  • News
  • Forums

Content

General discussion
  1. OpenProject
  2. Forums
  3. General discussion
  4. Database restoring

Database restoring

Added by kuma x almost 5 years ago

Hi 

I received below message after restoring the database, I followed the instruction of installation , backup and restoring exactly and receive below message when finish the restoring process. can somebody help on this? 

Internal error

An error occurred on the page you were trying to access.

If you continue to experience problems please contact your OpenProject administrator for assistance.

If you are the OpenProject administrator, check your log files for details about the error.


Replies (5)

RE: Database restoring - Added by kuma x almost 5 years ago

I saw this error message when I try to access http://localhost:8080

RE: Database restoring - Added by Oliver Günther almost 5 years ago

Please append the error logs from your application when you encounter an internal error. Here's how to do it for all on-premises installations of OpenProject: https://docs.openproject.org/installation-and-operations/operation/monitoring/#show-logs

Best

Oliver

RE: Database restoring - Added by kuma x almost 5 years ago

Hi Oliver

just uploaded the log and thanks for your support.

Kuma

RE: Database restoring - Added by Oliver Günther almost 5 years ago

Your database is not working correctly. It appears to be missing (some) of the tables.  Which is confusing since your output also contains a full migration log that appeared to have worked fine.

db_1      | 2020-08-05 06:25:29.489 UTC [183] ERROR:  relation "delayed_jobs" does not exist at character 30

db_1      | 2020-08-05 05:55:30.666 UTC [116] ERROR:  unrecognized role option "withpassword" at character

RE: Database restoring - Added by kuma x almost 5 years ago

does this mean the dump file was not properly created?

  • (1 - 5/5)
Loading...