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  4. SSL CA root certificate expired May 30th

SSL CA root certificate expired May 30th

Added by Stephen King almost 5 years ago

I use the email input option to email new work packages, which until recently worked wonderfully. As of May 30th however, it no longer works, instead coming up with an error reporting certificate has expired. The install cert works still and pulling up the website shows a working cert, so I know it is not expired. What I did find however was that May 30th a root server expired and I believe this is the culprit. I know next to nothing about ruby, rake or ssl so I'm hoping that someone here can shed some light on to this issue. Thanks!


Replies (2)

RE: SSL CA root certificate expired May 30th - Added by Oliver Günther almost 5 years ago

Hi Stephen,

incoming emails works by checking periodically for an IMAP or POP3 mail account. So the expired certificate is likely on your mail server that OpenProject tries to access for reading the incoming mails.

If you cannot fix the expired certificate, you can pass ssl_verification=false to the cron call or remove the ssl=true option. Obviously, I would highly recommend doing neither of that but instead fixing your certificate.

Best

Oliver

RE: SSL CA root certificate expired May 30th - Added by Stephen King almost 5 years ago

Turns out that although both mail server and openproject server had valid SSL certs as far as the web server was concerned - there was a condensed line in one of the certs and the mail server did not like that and rather than produce an errors saying so, instead reported it as expired. Problem solved. Thanks for your help. :)

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