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Inbound Email configuration not working
Added by Innocent Twagirimana over 5 years ago
I am trying to configure inbound email on openproject. I am using below command from the official documentation:
openproject run bundle exec rake redmine:email:receive_imap host='myimaphostdomainename' username='openprojectemailaddress' password='emailpassword' port=993 ssl=true allow_override=type,project project=openproject
Note that openproject is deployed on Ubuntu server in /opt/openproject and that's why I named the project parameter in the command as openproject (project=openproject). However this did not work and gives below error message. Note that the email account is normally working very well.
Then I also tried to remove allow_override and project attributes and rerun the command but still it fails. Below is the command:
openproject run bundle exec rake redmine:email:receive_imap host='myimaphostdomainename' username='openprojectemailaddress' password='emailpassword' port=993 ssl=true
Someone who knows what is going on can help me please. Your help is appreciated.
Best regards,
Replies (1)
Sorry, below is the error message that come when running both commands:
* * * * * * * * * * * * * * * * * * * * * * * * *
* OpenProject requires UTF-8 encoding set on MySQL < 5.7 *
and UTF-8mb4 beyond that. Please ensure having set
* *
production:
* encoding: utf8mb4 *
* in config/database.yml. *
Otherwise, you WILL run into encoding issue when using 4 byte
* UTF-8 characters since utf8 encoding in MySQL doesn't support them. *
* If you have been running utf8 in the past, please see this guide *
on how to convert your database:
* https://mathiasbynens.be/notes/mysql-utf8mb4 *
* * * * * * * * * * * * * * * * * * * * * * * * *
W, [2019-06-07T12:39:44.068857 #13134] WARN -- : [auth_saml] Missing settings from '/opt/openproject/config/plugins/auth_saml/settings.yml', skipping omniauth registration.
W, [2019-06-07T12:39:44.260392 #13134] WARN -- : hook registered
rake aborted!
Net::IMAP::NoResponseError: Authentication failed.
/opt/openproject/lib/redmine/imap.rb:55:in `connect_imap'
/opt/openproject/lib/redmine/imap.rb:37:in `check'
/opt/openproject/lib/tasks/email.rake:151:in `block (3 levels) in <top (required)>'
/opt/openproject/vendor/bundle/ruby/2.6.0/gems/rake-12.3.2/exe/rake:27:in `<top (required)>'
/opt/openproject/vendor/bundle/ruby/2.6.0/gems/bundler-2.0.1/lib/bundler/cli/exec.rb:74:in `load'
/opt/openproject/vendor/bundle/ruby/2.6.0/gems/bundler-2.0.1/lib/bundler/cli/exec.rb:74:in `kernel_load'
/opt/openproject/vendor/bundle/ruby/2.6.0/gems/bundler-2.0.1/lib/bundler/cli/exec.rb:28:in `run'
/opt/openproject/vendor/bundle/ruby/2.6.0/gems/bundler-2.0.1/lib/bundler/cli.rb:463:in `exec'
/opt/openproject/vendor/bundle/ruby/2.6.0/gems/bundler-2.0.1/lib/bundler/vendor/thor/lib/thor/command.rb:27:in `run'
/opt/openproject/vendor/bundle/ruby/2.6.0/gems/bundler-2.0.1/lib/bundler/vendor/thor/lib/thor/invocation.rb:126:in `invoke_command'
/opt/openproject/vendor/bundle/ruby/2.6.0/gems/bundler-2.0.1/lib/bundler/vendor/thor/lib/thor.rb:387:in `dispatch'
/opt/openproject/vendor/bundle/ruby/2.6.0/gems/bundler-2.0.1/lib/bundler/cli.rb:27:in `dispatch'
/opt/openproject/vendor/bundle/ruby/2.6.0/gems/bundler-2.0.1/lib/bundler/vendor/thor/lib/thor/base.rb:466:in `start'
/opt/openproject/vendor/bundle/ruby/2.6.0/gems/bundler-2.0.1/lib/bundler/cli.rb:18:in `start'
/opt/openproject/vendor/bundle/ruby/2.6.0/gems/bundler-2.0.1/exe/bundle:30:in `block in <top (required)>'
/opt/openproject/vendor/bundle/ruby/2.6.0/gems/bundler-2.0.1/lib/bundler/friendly_errors.rb:124:in `with_friendly_errors'
/opt/openproject/vendor/bundle/ruby/2.6.0/gems/bundler-2.0.1/exe/bundle:22:in `<top (required)>'
/opt/openproject/bin/bundle:3:in `load'
/opt/openproject/bin/bundle:3:in `<main>'
Tasks: TOP => redmine:email:receive_imap
(See full trace by running task with --trace)
It is giving authentication failure yet the email account works very well.