Added by Joseph Cotton about 6 years ago
I set up an EC2 instance running OP about two weeks ago. It has worked fine until yesterday, when certain operations started failing with a 500 Internal Server error. The operations that have failed are:
The logs
The logs don't say very much. The following lines are repeated over and over:
W, [2019-05-29T13:55:08.096249 #3058] WARN -- : [auth_saml] Missing settings from '/opt/openproject/config/plugins/auth_saml/settings.yml', skipping omniauth registration.
W, [2019-05-29T13:55:08.219627 #3058] WARN -- : hook registered
What I've tried
I've tried the following to resolve the problem:
More information
Replies (2)
Hi Joseph,
I'm quite certain this is an SMTP-related error. Some actions in OpenProject unfortunately still send mail from the web process, resulting in internal errors if that fails. I'm not sure why those would not be logged (did you try
openproject logs
outputting logs through the journal service?). Please use the System settings > Mail Notifications > Send a test mail functionality to get a proper error message.The code changes required to avoid these kinds of errors are already reported and tracked in and scheduled for 10.0
Best,
Oliver
Sorry for the late response. It was a mail-related error, and we'll have to wait until the fix is released.
Thanks,
Joseph