Top Menu

Jump to content
Home
    • Projects
    • Work packages
    • News
    • Getting started
    • Introduction video

      Welcome to OpenProject Community

      Get an overview

      Get a quick overview of project management and team collaboration with OpenProject.
      You can restart this video from the help menu

    • Help and support
    • User guides
    • Videos
    • Shortcuts
    • Community forum
    • Professional support

    • Additional resources
    • Data privacy and security policy
    • Digital accessibility (DE)
    • OpenProject website
    • Security alerts / Newsletter
    • OpenProject blog
    • Release notes
    • Report a bug
    • Development roadmap
    • Add and edit translations
    • API documentation
  • Sign in
      Forgot your password?
      Create a new account

      or sign in with your existing account

      Google

Side Menu

  • Overview
  • Activity
  • Roadmap
  • Work packages
  • Calendars
  • Team planners
  • Boards
  • Forums
  • Wiki
    • Table of contents
      • Expanded. Click to collapseCollapsed. Click to showDeveloper
        • Hierarchy leafAccessibility Checklist
        • Hierarchy leafCode Review Guidelines
        • Expanded. Click to collapseCollapsed. Click to showContribution
          • Hierarchy leafGit Workflow
          • Hierarchy leafTranslations
        • Expanded. Click to collapseCollapsed. Click to showDeveloping Plugins
          • Hierarchy leafDeveloping an OmniAuth Authentication Plugin
        • Hierarchy leafRelease Process
        • Hierarchy leafReport a bug
        • Hierarchy leafSecurity
        • Hierarchy leafSetting up an OpenLDAP server for testing
        • Hierarchy leafTheme Features
      • Hierarchy leafDownload
      • Expanded. Click to collapseCollapsed. Click to showFeature tour
        • Hierarchy leafRelease Notes OpenProject 30
        • Expanded. Click to collapseCollapsed. Click to showRelease Notes OpenProject 30 - Overview
          • Hierarchy leafGlossary
          • Hierarchy leafRelease Notes - Accessibility
          • Hierarchy leafRelease Notes - Accessibility changes
          • Hierarchy leafRelease Notes - Add work package queries as menu items to sidebar
          • Hierarchy leafRelease Notes - Copy projects based on Templates
          • Hierarchy leafRelease Notes - Design changes
          • Hierarchy leafRelease Notes - Fixed Bugs
          • Hierarchy leafRelease Notes - Keyboard Shortcuts
          • Hierarchy leafRelease Notes - Project settings
          • Hierarchy leafRelease Notes - Ruby&Rails Update
          • Hierarchy leafRelease Notes - Security
          • Hierarchy leafRelease Notes - Timelines
          • Hierarchy leafRelease Notes - Work packages
      • Hierarchy leafHowto create animated gifs
      • Hierarchy leafMigration Squashing
      • Hierarchy leafMod security
      • Hierarchy leafNew work package page
      • Hierarchy leafOP3 to OP4 Debian upgrade
      • Hierarchy leafOP4 Ubuntu1404 Stable with MySQL in production
      • Hierarchy leafOpenProject 40 Development Setup
      • Expanded. Click to collapseCollapsed. Click to showOpenProject Foundation
        • Hierarchy leafBoards
        • Hierarchy leafMembers
        • Hierarchy leafOPF-Meetings
        • Hierarchy leafStatutes
      • Expanded. Click to collapseCollapsed. Click to showRelease Notes
        • Hierarchy leafOpenProject released on Bitnami
      • Expanded. Click to collapseCollapsed. Click to showRelease Notes OpenProject 40 - Overview
        • Hierarchy leafRelease Notes OpenProject 40 - Accessibility improvements
        • Hierarchy leafRelease Notes OpenProject 40 - Column header functions in work package table
        • Hierarchy leafRelease Notes OpenProject 40 - Improved Design
        • Hierarchy leafRelease Notes OpenProject 40 - Integrated query title on work package page
        • Hierarchy leafRelease Notes OpenProject 40 - Integrated toolbar on work package page
        • Hierarchy leafRelease Notes OpenProject 40 - OmniAuth integration for OpenProject
        • Hierarchy leafRelease Notes OpenProject 40 - Work package details pane
      • Expanded. Click to collapseCollapsed. Click to showSecurity and privacy
        • Hierarchy leafFAQ
      • Expanded. Click to collapseCollapsed. Click to showSupport
        • Expanded. Click to collapseCollapsed. Click to showDownload and Installation
          • Hierarchy leafInstallation MacOS
          • Expanded. Click to collapseCollapsed. Click to showInstallation OpenProject 3 0
            • Hierarchy leafDebian Stable with MySQL in production
            • Hierarchy leafInstallation Ubuntu
            • Hierarchy leafInstallation Windows
            • Hierarchy leafInstallation on Centos 65 x64 with Apache and PostgreSQL 93
          • Expanded. Click to collapseCollapsed. Click to showInstallation OpenProject 40
            • Hierarchy leafOP4 Debian Stable with MySQL in production
          • Expanded. Click to collapseCollapsed. Click to showMigration paths
            • Hierarchy leafFrom Chilliproject to OpenProject
            • Hierarchy leafMigration 15 to 30
            • Hierarchy leafMigration 24 to 30
            • Hierarchy leafMigration Redmine 2x › OpenProject 30
            • Hierarchy leafOpenProject 3 Migration
          • Hierarchy leafOpenProject 40
        • Expanded. Click to collapseCollapsed. Click to showNews
          • Hierarchy leafNew OpenProject Translations Plugin
          • Hierarchy leafNew Plugin on OpenProjectorg Local Avatars
          • Hierarchy leafNew design for OpenProject
          • Hierarchy leafNews Accessibility workshop for OpenProject
          • Hierarchy leafNews Glossary for OpenProject
          • Hierarchy leafNews Heartbleed fixed
          • Hierarchy leafNews Icon Fonts
          • Hierarchy leafNews OpenProject 30 Release
          • Hierarchy leafNews Release GitHub Integration Plugin
          • Hierarchy leafNews Success Story Deutsche Telekom
          • Hierarchy leafNews Timelines
          • Hierarchy leafOpenProject 3013 released
          • Hierarchy leafOpenProject 3017 released
          • Hierarchy leafOpenProject 40 released
          • Hierarchy leafOpenProject 40 will be coming soon
          • Hierarchy leafOpenProject 405 released
          • Hierarchy leafOpenProject and pkgrio
          • Hierarchy leafOpenProject news moved to a new blog
          • Hierarchy leafOpenProjectBitnami
          • Hierarchy leafPackager version with plugins released ("Community edition")
          • Hierarchy leafRegistration OpenProject-Foundation
          • Hierarchy leafRelease OpenProject AuthPlugins
          • Hierarchy leafUpdates on OpenProject
          • Hierarchy leafWe need your feedback for the the new fullscreen view for work packages
        • Hierarchy leafOpenProject Plug-Ins
      • Hierarchy leafWiki
You are here:
  • Forums
  • General discussion

Content

Error 503

Added by John Crawford over 3 years ago

Linus newbie, unable to determine what is happening.  Can someone provide some answers?

Launching installer for openproject... 
Selected addons: legacy-installer mysql apache2 repositories smtp memcached openproject 
[legacy-installer] ./bin/configure 
[mysql] ./bin/configure 
Package mysql-community-client-8.0.14-1.el7.x86_64 already installed and latest version 
MySQL connection OK 
DONE 
[apache2] ./bin/configure 
DONE 
[repositories] ./bin/configure 
DONE 
[smtp] ./bin/configure 
DONE 
[memcached] ./bin/configure 
DONE 
[openproject] ./bin/configure 
[legacy-installer] ./bin/preinstall 
[mysql] ./bin/preinstall 
[apache2] ./bin/preinstall 
getsebool:  SELinux is disabled 
setsebool:  SELinux is disabled. 
Note: Forwarding request to 'systemctl enable httpd.service'. 
[repositories] ./bin/preinstall 
[smtp] ./bin/preinstall 
[memcached] ./bin/preinstall 
Note: Forwarding request to 'systemctl enable memcached.service'. 
[openproject] ./bin/preinstall 
[legacy-installer] ./bin/postinstall 
[mysql] ./bin/postinstall 
Generating /etc/openproject/conf.d/database... 
[apache2] ./bin/postinstall 
chcon: can't apply partial context to unlabeled file ‘/etc/openproject/addons/apache2/includes/server/rewrite_mod.conf’ 
chcon: can't apply partial context to unlabeled file ‘/etc/openproject/addons/apache2/includes/vhost/compression.conf’ 
chcon: can't apply partial context to unlabeled file ‘/etc/openproject/addons/apache2/includes/vhost/expiration.conf’ 
chcon: can't apply partial context to unlabeled file ‘/etc/openproject/addons/apache2/includes/vhost/sys.conf’ 
chcon: can't apply partial context to unlabeled file ‘/etc/openproject/addons/apache2/includes/vhost/assets.conf’ 
chcon: can't apply partial context to unlabeled file ‘/etc/openproject/addons/apache2/includes/vhost/00_prefix_redirect.conf’ 
chcon: can't apply partial context to unlabeled file ‘/etc/openproject/addons/apache2/includes/server/proxy_mod.conf’ 
chcon: can't apply partial context to unlabeled file ‘/etc/openproject/addons/apache2/includes/server/proxy_http_mod.conf’ 
chcon: can't apply partial context to unlabeled file ‘/etc/openproject/addons/apache2/includes/server/headers_mod.conf’ 
chcon: can't apply partial context to unlabeled file ‘/etc/openproject/addons/apache2/includes/server/expires_mod.conf’ 
chcon: can't apply partial context to unlabeled file ‘/etc/openproject/addons/apache2/includes/server/deflate_mod.conf’ 
chcon: can't apply partial context to unlabeled file ‘/etc/openproject/addons/apache2/includes/server/filter_mod.conf’ 
chcon: can't apply partial context to unlabeled file ‘/etc/httpd/conf.d/openproject.conf’ 
Redirecting to /bin/systemctl restart httpd.service 
[repositories] ./bin/postinstall 
Setting up SVN integration for Apache 
chcon: can't apply partial context to unlabeled file ‘/etc/openproject/addons/apache2/includes/vhost/repoman_svn_wrapper.conf’ 
chcon: can't apply partial context to unlabeled file ‘/etc/openproject/addons/apache2/includes/server/20_repoman_svn_vhost.conf’ 
chcon: can't apply partial context to unlabeled file ‘/etc/openproject/addons/apache2/includes/vhost/svn_dav.conf’ 
chcon: can't apply partial context to unlabeled file ‘/var/db/openproject/svn’ 
chcon: can't apply partial context to unlabeled file ‘/var/db/openproject/svn’ 
Setting up Git integration for Apache 
chcon: can't apply partial context to unlabeled file ‘/etc/openproject/addons/apache2/includes/vhost/git_smart_http.conf’ 
chcon: can't apply partial context to unlabeled file ‘/var/db/openproject/git’ 
chcon: can't apply partial context to unlabeled file ‘/var/db/openproject/git’ 
chcon: can't apply partial context to unlabeled file ‘/usr/libexec/git-core/git-http-backend’ 
chcon: can't apply partial context to unlabeled file ‘/var/db/openproject/git’ 
Redirecting to /bin/systemctl restart httpd.service 
[smtp] ./bin/postinstall 
[memcached] ./bin/postinstall 
[openproject] ./bin/postinstall 
rake aborted! 
Mysql2::Error: Authentication plugin 'caching_sha2_password' cannot be loaded: /usr/lib64/mysql/plugin/caching_sha2_password.so: cannot open shared object file: No such file or directory 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/mysql2-0.5.1/lib/mysql2/client.rb:90:in `connect' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/mysql2-0.5.1/lib/mysql2/client.rb:90:in `initialize' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6.1/lib/active_record/connection_adapters/mysql2_adapter.rb:21:in `new' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6.1/lib/active_record/connection_adapters/mysql2_adapter.rb:21:in `mysql2_connection' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6.1/lib/active_record/connection_adapters/abstract/connection_pool.rb:759:in `new_connection' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6.1/lib/active_record/connection_adapters/abstract/connection_pool.rb:803:in `checkout_new_connection' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6.1/lib/active_record/connection_adapters/abstract/connection_pool.rb:782:in `try_to_checkout_new_connection' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6.1/lib/active_record/connection_adapters/abstract/connection_pool.rb:743:in `acquire_connection' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6.1/lib/active_record/connection_adapters/abstract/connection_pool.rb:500:in `checkout' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6.1/lib/active_record/connection_adapters/abstract/connection_pool.rb:374:in `connection' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6.1/lib/active_record/connection_adapters/abstract/connection_pool.rb:931:in `retrieve_connection' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6.1/lib/active_record/connection_handling.rb:116:in `retrieve_connection' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6.1/lib/active_record/connection_handling.rb:88:in `connection' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activerecord-5.1.6.1/lib/active_record/model_schema.rb:331:in `table_exists?' 
/opt/openproject/config/initializers/30-redmine.rb:36:in `<top (required)>' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activesupport-5.1.6.1/lib/active_support/dependencies.rb:286:in `load' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activesupport-5.1.6.1/lib/active_support/dependencies.rb:286:in `block in load' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activesupport-5.1.6.1/lib/active_support/dependencies.rb:258:in `load_dependency' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activesupport-5.1.6.1/lib/active_support/dependencies.rb:286:in `load' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/railties-5.1.6.1/lib/rails/engine.rb:655:in `block in load_config_initializer' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activesupport-5.1.6.1/lib/active_support/notifications.rb:168:in `instrument' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/railties-5.1.6.1/lib/rails/engine.rb:654:in `load_config_initializer' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/railties-5.1.6.1/lib/rails/engine.rb:612:in `block (2 levels) in <class:Engine>' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/railties-5.1.6.1/lib/rails/engine.rb:611:in `each' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/railties-5.1.6.1/lib/rails/engine.rb:611:in `block in <class:Engine>' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/railties-5.1.6.1/lib/rails/initializable.rb:30:in `instance_exec' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/railties-5.1.6.1/lib/rails/initializable.rb:30:in `run' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/railties-5.1.6.1/lib/rails/initializable.rb:59:in `block in run_initializers' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/railties-5.1.6.1/lib/rails/initializable.rb:48:in `each' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/railties-5.1.6.1/lib/rails/initializable.rb:48:in `tsort_each_child' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/railties-5.1.6.1/lib/rails/initializable.rb:58:in `run_initializers' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/railties-5.1.6.1/lib/rails/application.rb:353:in `initialize!' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/railties-5.1.6.1/lib/rails/railtie.rb:185:in `public_send' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/railties-5.1.6.1/lib/rails/railtie.rb:185:in `method_missing' 
/opt/openproject/config/environment.rb:34:in `<top (required)>' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activesupport-5.1.6.1/lib/active_support/dependencies.rb:292:in `require' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activesupport-5.1.6.1/lib/active_support/dependencies.rb:292:in `block in require' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activesupport-5.1.6.1/lib/active_support/dependencies.rb:258:in `load_dependency' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/activesupport-5.1.6.1/lib/active_support/dependencies.rb:292:in `require' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/railties-5.1.6.1/lib/rails/application.rb:329:in `require_environment!' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/railties-5.1.6.1/lib/rails/application.rb:445:in `block in run_tasks_blocks' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/rake-12.3.1/exe/rake:27:in `<top (required)>' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/cli/exec.rb:74:in `load' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/cli/exec.rb:74:in `kernel_load' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/cli/exec.rb:27:in `run' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/cli.rb:360:in `exec' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/vendor/thor/lib/thor/command.rb:27:in `run' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/vendor/thor/lib/thor/invocation.rb:126:in `invoke_command' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/vendor/thor/lib/thor.rb:369:in `dispatch' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/cli.rb:20:in `dispatch' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/vendor/thor/lib/thor/base.rb:444:in `start' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/cli.rb:10:in `start' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/exe/bundle:30:in `block in <top (required)>' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/lib/bundler/friendly_errors.rb:121:in `with_friendly_errors' 
/opt/openproject/vendor/bundle/ruby/2.5.0/gems/bundler-1.15.2/exe/bundle:22:in `<top (required)>' 
/opt/openproject/bin/bundle:3:in `load' 
/opt/openproject/bin/bundle:3:in `<main>' 
Tasks: TOP => db:migrate => environment 
(See full trace by running task with --trace)


Replies (1)

RE: Error 503 - Added by Oliver Günther over 3 years ago

Your MySQL installation uses a plugin that results in an error:

Mysql2::Error: Authentication plugin 'caching_sha2_password' cannot be loaded: /usr/lib64/mysql/plugin/caching_sha2_password.so: cannot open shared object file: No such file or directory

I have never heard of that and it is definitely not something OpenProject installs. It's not related to the packaged installation. Remove the plugin and re-run the configure command.

Best,

Oliver

  • (1 - 1/1)
Loading...