Top Menu

Jump to content
Home
    Modules
      • Projects
      • Activity
      • Work packages
      • Gantt charts
      • Calendars
      • Team planners
      • Boards
      • News
    • Getting started
    • Introduction video
      Welcome to OpenProject Community
      Get a quick overview of project management and team collaboration with OpenProject. You can restart this video from the help menu.

    • Help and support
    • Upgrade to Enterprise edition
    • User guides
    • Videos
    • Shortcuts
    • Community forum
    • Enterprise support

    • Additional resources
    • Data privacy and security policy
    • Digital accessibility (DE)
    • OpenProject website
    • Security alerts / Newsletter
    • OpenProject blog
    • Release notes
    • Report a bug
    • Development roadmap
    • Add and edit translations
    • API documentation
  • Sign in
      Forgot your password?

      or sign in with your existing account

      Google

Side Menu

  • Overview
  • Activity
    Activity
  • Roadmap
  • Work packages
    Work packages
  • Gantt charts
    Gantt charts
  • Calendars
    Calendars
  • Team planners
    Team planners
  • Boards
    Boards
  • News
  • Forums

Content

General discussion
  1. OpenProject
  2. Forums
  3. General discussion
  4. Passwort reset

Passwort reset

Added by peter lustig over 6 years ago

I try to replace as administrator the password of usrers. When I save the new password I got this error:

Internal error
An error occurred on the page you were trying to access.
If you continue to experience problems please contact your OpenProject administrator for assistance.

If you are the OpenProject administrator, check your log files for details about the error.

Is this a known issue? How can I resset the password?


Replies (3)

RE: Passwort reset - Added by Oliver Günther over 6 years ago

Hi Peter,

could you append the log output from /var/log/openproject/production.log (or <OpenProject root>/log/production.log in a manual installation)?

Best,

Oliver

RE: Passwort reset - Added by peter lustig over 6 years ago

Hi, Thanks for your answer. But where is the default installation destination? 

I used the docker command: 

docker run -it -p 8080:80 -e SECRET_KEY_BASE=secret openproject/community:8

Thanks in advance.

RE: Passwort reset - Added by peter lustig over 6 years ago

can't find the installation path and so no log

  • (1 - 3/3)
Loading...