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  4. How to: Ticket management with OpenProject

How to: Ticket management with OpenProject

How to use OpenProject for ticket management: https://www.openproject.org/blog/openproject-for-ticketing-management/

Added by Corinna Günther 2 months ago

Need a transparent, flexible way to manage internal requests, without switching tools?

OpenProject goes beyond project planning. Many organizations already use it for ticket management, especially in municipalities and public institutions:

  • ✔ Track tickets using work packages.

  • ✔ Customize forms and fields.

  • ✔ Visualize progress with agile boards.

  • ✔ Automate internal workflows.

  • ✔ Add private comments (Enterprise add-on).

  • 📌 Coming soon: Helpdesk-style features

👉 See how ticket management with OpenProject works in practice


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