Content
Updated by Wilfredo Rodriguez about 11 years ago
Hi Openproject Team,
Everything was working perfectly, however, the system suddenly began to fail create a new work package
\_Internal error
An error occurred on the page you were trying to access.
If you continue to experience problems please contact your OpenProject administrator for assistance.
If you are the OpenProject administrator, check your log files for details about the error.
Back\_
The last thing I did was create a packet successfully. What happend?
# Configuration
development:
email\_delivery\_method: :smtp
default:
email\_delivery\_method: :smtp
smtp\_address: smtp.gmail.com
smtp\_port: 587
smtp\_domain: smtp.gmail.com
smtp\_user\_name: myemail \>\> my right email :)
smtp\_password: mypassword \>\> my password :)
smtp\_enable\_starttls\_auto: true
smtp\_authentication: plain
# log
Processing by WorkPackagesController\#new as HTML
Parameters: {“project\_id”=\>“hdweb”}
Rendered work\_packages/\_two\_column\_attributes.html.erb (2.1ms)
Rendered work\_packages/\_attributes.html.erb (144.9ms)
Rendered attachments/\_form.html.erb (5.5ms)
Rendered work\_packages/\_form.html.erb (204.0ms)
Rendered work\_packages/new.html.erb within layouts/base (227.4ms)
Rendered search/\_mini\_form.html.erb (2.1ms)
Rendered layouts/\_action\_menu.html.erb (0.1ms)
Completed 200 OK in 424.1ms (Views: 337.3ms | ActiveRecord: 42.6ms)
Started GET “/openproject/projects/hdweb/work\_packages/new\_type?utf8=%E2%9C%93\&authenticity\_token=AaDG4jra4fTvch32G1hM1vADcyaWnHIYuNXR%2FYnIyKo%3D\&work\_package%5Btype\_id%5D=5\&work\_package%5Bsubject%5D=\&work\_package%5Bparent\_id%5D=\&work\_package%5Bdescription%5D=\&work\_package%5Bstatus\_id%5D=1\&work\_package%5Bpriority\_id%5D=2\&work\_package%5Bassigned\_to\_id%5D=\&work\_package%5Bresponsible\_id%5D=\&work\_package%5Bfixed\_version\_id%5D=\&work\_package%5Bstart\_date%5D=\&work\_package%5Bdue\_date%5D=\&work\_package%5Bestimated\_hours%5D=\&work\_package%5Bdone\_ratio%5D=0\&attachments%5B1%5D%5Bdescription%5D=\&work\_package%5Bremaining\_hours%5D=\&send\_notification=0\&send\_notification=1\&commit=Create\&authenticity\_token=AaDG4jra4fTvch32G1hM1vADcyaWnHIYuNXR%2FYnIyKo%3D” for 10.0.0.34 at 2014-08-19 16:37:54 –0300
Processing by WorkPackagesController\#new\_type as JS
Parameters: {“utf8”=\>“â”, “authenticity\_token”=\>“AaDG4jra4fTvch32G1hM1vADcyaWnHIYuNXR/YnIyKo=”, “work\_package”=\>{“type\_id”=\>“5”, “subject”=\>“”, “parent\_id”=\>“”, “description”=\>“”, “status\_id”=\>“1”, “priority\_id”=\>“2”, “assigned\_to\_id”=\>“”, “responsible\_id”=\>“”, “fixed\_version\_id”=\>“”, “start\_date”=\>“”, “due\_date”=\>“”, “estimated\_hours”=\>“”, “done\_ratio”=\>“0”, “remaining\_hours”=\>“”}, “attachments”=\>{“1”=\>{“description”=\>“”}}, “send\_notification”=\>“1”, “commit”=\>“Create”, “project\_id”=\>“hdweb”}
Rendered work\_packages/\_two\_column\_attributes.html.erb (2.1ms)
Rendered work\_packages/\_attributes.html.erb (96.5ms)
Rendered work\_packages/new\_type.html.erb (105.9ms)
Completed 200 OK in 207.1ms (Views: 141.5ms | ActiveRecord: 22.1ms)
Started GET “/openproject/projects/hdweb/work\_packages/new\_type?utf8=%E2%9C%93\&authenticity\_token=AaDG4jra4fTvch32G1hM1vADcyaWnHIYuNXR%2FYnIyKo%3D\&work\_package%5Btype\_id%5D=2\&work\_package%5Bsubject%5D=\&work\_package%5Bparent\_id%5D=\&work\_package%5Bdescription%5D=\&work\_package%5Bstatus\_id%5D=1\&work\_package%5Bpriority\_id%5D=2\&work\_package%5Bassigned\_to\_id%5D=\&work\_package%5Bresponsible\_id%5D=\&work\_package%5Bfixed\_version\_id%5D=\&work\_package%5Bstart\_date%5D=\&work\_package%5Bdue\_date%5D=\&work\_package%5Bestimated\_hours%5D=\&work\_package%5Bdone\_ratio%5D=0\&attachments%5B1%5D%5Bdescription%5D=\&work\_package%5Bremaining\_hours%5D=\&send\_notification=0\&send\_notification=1\&commit=Create\&authenticity\_token=AaDG4jra4fTvch32G1hM1vADcyaWnHIYuNXR%2FYnIyKo%3D” for 10.0.0.34 at 2014-08-19 16:37:57 –0300
Processing by WorkPackagesController\#new\_type as JS
Parameters: {“utf8”=\>“â”, “authenticity\_token”=\>“AaDG4jra4fTvch32G1hM1vADcyaWnHIYuNXR/YnIyKo=”, “work\_package”=\>{“type\_id”=\>“2”, “subject”=\>“”, “parent\_id”=\>“”, “description”=\>“”, “status\_id”=\>“1”, “priority\_id”=\>“2”, “assigned\_to\_id”=\>“”, “responsible\_id”=\>“”, “fixed\_version\_id”=\>“”, “start\_date”=\>“”, “due\_date”=\>“”, “estimated\_hours”=\>“”, “done\_ratio”=\>“0”, “remaining\_hours”=\>“”}, “attachments”=\>{“1”=\>{“description”=\>“”}}, “send\_notification”=\>“1”, “commit”=\>“Create”, “project\_id”=\>“hdweb”}
Rendered work\_packages/\_two\_column\_attributes.html.erb (0.2ms)
Rendered work\_packages/\_attributes.html.erb (85.2ms)
Rendered work\_packages/new\_type.html.erb (86.6ms)
Completed 200 OK in 146.4ms (Views: 75.3ms | ActiveRecord: 23.0ms)
Started POST “/openproject/projects/hdweb/work\_packages” for 10.0.0.34 at 2014-08-19 16:38:02 –0300
Processing by WorkPackagesController\#create as HTML
Parameters: {“utf8”=\>“â”, “authenticity\_token”=\>“AaDG4jra4fTvch32G1hM1vADcyaWnHIYuNXR/YnIyKo=”, “work\_package”=\>{“type\_id”=\>“2”, “subject”=\>“test”, “parent\_id”=\>“”, “description”=\>“test”, “status\_id”=\>“1”, “priority\_id”=\>“2”, “assigned\_to\_id”=\>“”, “responsible\_id”=\>“”, “fixed\_version\_id”=\>“”, “start\_date”=\>“”, “due\_date”=\>“”, “estimated\_hours”=\>“”, “done\_ratio”=\>“0”, “remaining\_hours”=\>“”}, “attachments”=\>{“1”=\>{“description”=\>“”}}, “send\_notification”=\>“1”, “commit”=\>“Create”, “project\_id”=\>“hdweb”}
Rendered user\_mailer/\_issue\_details.html.erb (13.6ms)
Rendered user\_mailer/work\_package\_added.html.erb within layouts/user\_mailer (21.7ms)
Rendered user\_mailer/\_issue\_details.text.erb (9.6ms)
Rendered user\_mailer/work\_package\_added.text.erb within layouts/user\_mailer (17.0ms)
Sent mail to wilfredo.rodriguez@homedoctor.com.br (1852.0ms)
Completed 500 Internal Server Error in 2164.9ms
Net::SMTPAuthenticationError (534-5.7.9 Please log in with your web browser and then try again. Learn more at
):
app/models/work\_package\_observer.rb:38:in \`block in after\_create’
app/models/work\_package\_observer.rb:37:in \`each’
app/models/work\_package\_observer.rb:37:in \`after\_create’
app/controllers/work\_packages\_controller.rb:135:in \`create’
# Plugins
gem “pdf-inspector”, “~\>1.0.0”, :group =\> :test
gem “openproject-meeting”, :git =\> “https://github.com/finnlabs/openproject-meeting.git”, :branch =\> “stable”
gem “openproject-pdf\_export”, git: “https://github.com/finnlabs/openproject-pdf\_export.git”, :branch =\> “stable”
gem “openproject-plugins”, git: “https://github.com/opf/openproject-plugins.git”, :branch =\> “stable”
gem “openproject-backlogs”, git: “https://github.com/finnlabs/openproject-backlogs.git”, :branch =\> “stable”
Everything was working perfectly, however, the system suddenly began to fail create a new work package
\_Internal error
An error occurred on the page you were trying to access.
If you continue to experience problems please contact your OpenProject administrator for assistance.
If you are the OpenProject administrator, check your log files for details about the error.
Back\_
The last thing I did was create a packet successfully. What happend?
# Configuration
development:
email\_delivery\_method: :smtp
default:
email\_delivery\_method: :smtp
smtp\_address: smtp.gmail.com
smtp\_port: 587
smtp\_domain: smtp.gmail.com
smtp\_user\_name: myemail \>\> my right email :)
smtp\_password: mypassword \>\> my password :)
smtp\_enable\_starttls\_auto: true
smtp\_authentication: plain
# log
Processing by WorkPackagesController\#new as HTML
Parameters: {“project\_id”=\>“hdweb”}
Rendered work\_packages/\_two\_column\_attributes.html.erb (2.1ms)
Rendered work\_packages/\_attributes.html.erb (144.9ms)
Rendered attachments/\_form.html.erb (5.5ms)
Rendered work\_packages/\_form.html.erb (204.0ms)
Rendered work\_packages/new.html.erb within layouts/base (227.4ms)
Rendered search/\_mini\_form.html.erb (2.1ms)
Rendered layouts/\_action\_menu.html.erb (0.1ms)
Completed 200 OK in 424.1ms (Views: 337.3ms | ActiveRecord: 42.6ms)
Started GET “/openproject/projects/hdweb/work\_packages/new\_type?utf8=%E2%9C%93\&authenticity\_token=AaDG4jra4fTvch32G1hM1vADcyaWnHIYuNXR%2FYnIyKo%3D\&work\_package%5Btype\_id%5D=5\&work\_package%5Bsubject%5D=\&work\_package%5Bparent\_id%5D=\&work\_package%5Bdescription%5D=\&work\_package%5Bstatus\_id%5D=1\&work\_package%5Bpriority\_id%5D=2\&work\_package%5Bassigned\_to\_id%5D=\&work\_package%5Bresponsible\_id%5D=\&work\_package%5Bfixed\_version\_id%5D=\&work\_package%5Bstart\_date%5D=\&work\_package%5Bdue\_date%5D=\&work\_package%5Bestimated\_hours%5D=\&work\_package%5Bdone\_ratio%5D=0\&attachments%5B1%5D%5Bdescription%5D=\&work\_package%5Bremaining\_hours%5D=\&send\_notification=0\&send\_notification=1\&commit=Create\&authenticity\_token=AaDG4jra4fTvch32G1hM1vADcyaWnHIYuNXR%2FYnIyKo%3D” for 10.0.0.34 at 2014-08-19 16:37:54 –0300
Processing by WorkPackagesController\#new\_type as JS
Parameters: {“utf8”=\>“â”, “authenticity\_token”=\>“AaDG4jra4fTvch32G1hM1vADcyaWnHIYuNXR/YnIyKo=”, “work\_package”=\>{“type\_id”=\>“5”, “subject”=\>“”, “parent\_id”=\>“”, “description”=\>“”, “status\_id”=\>“1”, “priority\_id”=\>“2”, “assigned\_to\_id”=\>“”, “responsible\_id”=\>“”, “fixed\_version\_id”=\>“”, “start\_date”=\>“”, “due\_date”=\>“”, “estimated\_hours”=\>“”, “done\_ratio”=\>“0”, “remaining\_hours”=\>“”}, “attachments”=\>{“1”=\>{“description”=\>“”}}, “send\_notification”=\>“1”, “commit”=\>“Create”, “project\_id”=\>“hdweb”}
Rendered work\_packages/\_two\_column\_attributes.html.erb (2.1ms)
Rendered work\_packages/\_attributes.html.erb (96.5ms)
Rendered work\_packages/new\_type.html.erb (105.9ms)
Completed 200 OK in 207.1ms (Views: 141.5ms | ActiveRecord: 22.1ms)
Started GET “/openproject/projects/hdweb/work\_packages/new\_type?utf8=%E2%9C%93\&authenticity\_token=AaDG4jra4fTvch32G1hM1vADcyaWnHIYuNXR%2FYnIyKo%3D\&work\_package%5Btype\_id%5D=2\&work\_package%5Bsubject%5D=\&work\_package%5Bparent\_id%5D=\&work\_package%5Bdescription%5D=\&work\_package%5Bstatus\_id%5D=1\&work\_package%5Bpriority\_id%5D=2\&work\_package%5Bassigned\_to\_id%5D=\&work\_package%5Bresponsible\_id%5D=\&work\_package%5Bfixed\_version\_id%5D=\&work\_package%5Bstart\_date%5D=\&work\_package%5Bdue\_date%5D=\&work\_package%5Bestimated\_hours%5D=\&work\_package%5Bdone\_ratio%5D=0\&attachments%5B1%5D%5Bdescription%5D=\&work\_package%5Bremaining\_hours%5D=\&send\_notification=0\&send\_notification=1\&commit=Create\&authenticity\_token=AaDG4jra4fTvch32G1hM1vADcyaWnHIYuNXR%2FYnIyKo%3D” for 10.0.0.34 at 2014-08-19 16:37:57 –0300
Processing by WorkPackagesController\#new\_type as JS
Parameters: {“utf8”=\>“â”, “authenticity\_token”=\>“AaDG4jra4fTvch32G1hM1vADcyaWnHIYuNXR/YnIyKo=”, “work\_package”=\>{“type\_id”=\>“2”, “subject”=\>“”, “parent\_id”=\>“”, “description”=\>“”, “status\_id”=\>“1”, “priority\_id”=\>“2”, “assigned\_to\_id”=\>“”, “responsible\_id”=\>“”, “fixed\_version\_id”=\>“”, “start\_date”=\>“”, “due\_date”=\>“”, “estimated\_hours”=\>“”, “done\_ratio”=\>“0”, “remaining\_hours”=\>“”}, “attachments”=\>{“1”=\>{“description”=\>“”}}, “send\_notification”=\>“1”, “commit”=\>“Create”, “project\_id”=\>“hdweb”}
Rendered work\_packages/\_two\_column\_attributes.html.erb (0.2ms)
Rendered work\_packages/\_attributes.html.erb (85.2ms)
Rendered work\_packages/new\_type.html.erb (86.6ms)
Completed 200 OK in 146.4ms (Views: 75.3ms | ActiveRecord: 23.0ms)
Started POST “/openproject/projects/hdweb/work\_packages” for 10.0.0.34 at 2014-08-19 16:38:02 –0300
Processing by WorkPackagesController\#create as HTML
Parameters: {“utf8”=\>“â”, “authenticity\_token”=\>“AaDG4jra4fTvch32G1hM1vADcyaWnHIYuNXR/YnIyKo=”, “work\_package”=\>{“type\_id”=\>“2”, “subject”=\>“test”, “parent\_id”=\>“”, “description”=\>“test”, “status\_id”=\>“1”, “priority\_id”=\>“2”, “assigned\_to\_id”=\>“”, “responsible\_id”=\>“”, “fixed\_version\_id”=\>“”, “start\_date”=\>“”, “due\_date”=\>“”, “estimated\_hours”=\>“”, “done\_ratio”=\>“0”, “remaining\_hours”=\>“”}, “attachments”=\>{“1”=\>{“description”=\>“”}}, “send\_notification”=\>“1”, “commit”=\>“Create”, “project\_id”=\>“hdweb”}
Rendered user\_mailer/\_issue\_details.html.erb (13.6ms)
Rendered user\_mailer/work\_package\_added.html.erb within layouts/user\_mailer (21.7ms)
Rendered user\_mailer/\_issue\_details.text.erb (9.6ms)
Rendered user\_mailer/work\_package\_added.text.erb within layouts/user\_mailer (17.0ms)
Sent mail to wilfredo.rodriguez@homedoctor.com.br (1852.0ms)
Completed 500 Internal Server Error in 2164.9ms
Net::SMTPAuthenticationError (534-5.7.9 Please log in with your web browser and then try again. Learn more at
):
app/models/work\_package\_observer.rb:38:in \`block in after\_create’
app/models/work\_package\_observer.rb:37:in \`each’
app/models/work\_package\_observer.rb:37:in \`after\_create’
app/controllers/work\_packages\_controller.rb:135:in \`create’
# Plugins
gem “pdf-inspector”, “~\>1.0.0”, :group =\> :test
gem “openproject-meeting”, :git =\> “https://github.com/finnlabs/openproject-meeting.git”, :branch =\> “stable”
gem “openproject-pdf\_export”, git: “https://github.com/finnlabs/openproject-pdf\_export.git”, :branch =\> “stable”
gem “openproject-plugins”, git: “https://github.com/opf/openproject-plugins.git”, :branch =\> “stable”
gem “openproject-backlogs”, git: “https://github.com/finnlabs/openproject-backlogs.git”, :branch =\> “stable”