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Updated by Dominic Bräunlein about 2 years ago
### Before filing a report
_Before you file a report, please ensure you are running the latest version of OpenProject and_
_have searched for similar bug reports._
### Steps to reproduce
_Please write down the steps to reproduce. Try to write down all necessary preconditions (what permissions do you have, are other users involved?). Example:_
1. Login as a user user
2. Click on [Infra and Cloud Services](https://projects.mobicule.com/projects/infra-and-cloud-services)
3. Click on Documents
4. Click on Document that wants to be download
5. After click on document showing error - {"\_type":"Error","errorIdentifier":"urn:openproject-org:api:v3:errors:InternalServerError","message":"An internal error has occurred. undefined method \`path' for nil:NilClass"}
6. Not able to upload .xlsx, .docx files etc... screenshot attached.
### What is the buggy behavior?
_Please describe the bug in as much detail as possible. Example:_
* After clicking document below error occur
* {"\_type":"Error","errorIdentifier":"urn:openproject-org:api:v3:errors:InternalServerError","message":"An internal error has occurred. undefined method \`path' for nil:NilClass"}
* Not able to upload .xlsx, .docx files etc
### What is the expected behavior?
_Describe how the application should behave like. Example:_
1. The required document should download once click on it.
2. Should upload .xlsx, .docx files files
### Important note
_Please note that unless you are a contributor to OpenProject, you can no longer edit this bug report after saving. You can still add new comments, but no longer add any new images or other attachments. Please make sure that all necessary information and attachments are added, and the following attributes are set:_
### **Logs**
_Are there errors in the browser console? (_[_Click here for information on how to open your browser's console_](https://webmasters.stackexchange.com/a/77337)_) For a local installation: Are there relevant logs output by_ `_openproject logs_` _(packaged installation) (_[_click here for details_](https://docs.openproject.org/installation-and-operations/operation/monitoring/#show-logs)_) or in a log/production.log or /var/log/openproject/ ? Please attach error output in these log files if applicable_
### Screenshots and other files
_If you have screenshots of the application's bug behavior or other relevant files, please drag them into this place or attach them using the "Files" section._
### Environment information
_Please check and fill out the following details to help us identify in what versions and distributions of OpenProject the error occurs_
**OpenProject installation type**
* [ ] Hosted cloud edition
* [x] Packaged installation
* What distribution - RHEL 8.7
* [ ] Docker All-in-one container
* [ ] Docker-compose installation
* [ ] Other (please specify)
**OpenProject version**
_version of OpenProject - 12.5.8_
**Browser**
* [x] Chrome
* [ ] Firefox
* [ ] Safari
* [ ] Mobile Safari
* [ ] Other (please specify)
**Language**
_Please specify the browser language and the language of the OpenProject user for which the bug occurred. - English_
_Before you file a report, please ensure you are running the latest version of OpenProject and_
_have searched for similar bug reports._
###
2. Click on [Infra and Cloud Services](https://projects.mobicule.com/projects/infra-and-cloud-services)
3. Click on Documents
4. Click on Document that wants to be download
5. After click on document showing error - {"\_type":"Error","errorIdentifier":"urn:openproject-org:api:v3:errors:InternalServerError","message":"An internal error has occurred. undefined method \`path' for nil:NilClass"}
6. Not able to upload .xlsx, .docx files etc... screenshot attached.
### What is the buggy behavior?
* {"\_type":"Error","errorIdentifier":"urn:openproject-org:api:v3:errors:InternalServerError","message":"An internal error has occurred. undefined method \`path' for nil:NilClass"}
* Not able to upload .xlsx, .docx files etc
### What is the expected behavior?
2. Should upload .xlsx, .docx files
###
_Please note that unless you are a contributor to OpenProject, you can no longer edit this bug report after saving. You can still add new comments, but no longer add any new images or other attachments. Please make sure that all necessary information and attachments are added, and the following attributes are set:_
###
_Are there errors in the browser console? (_[_Click here for information on how to open your browser's console_](https://webmasters.stackexchange.com/a/77337)_) For a local installation: Are there relevant logs output by_ `_openproject logs_` _(packaged installation) (_[_click here for details_](https://docs.openproject.org/installation-and-operations/operation/monitoring/#show-logs)_) or in a log/production.log or /var/log/openproject/ ? Please attach error output in these log files if applicable_
###
_If you have screenshots of the application's bug behavior or other relevant files, please drag them into this place or attach them using the "Files" section._
###
* [ ] Hosted cloud edition
* [x] Packaged installation
* What distribution - RHEL 8.7
* [ ] Docker All-in-one container
* [ ] Docker-compose installation
* [ ] Other (please specify)
**OpenProject version**
_version of OpenProject - 12.5.8_
**Browser**
* [x] Chrome
* [ ] Firefox
* [ ] Safari
* [ ] Mobile Safari
* [ ] Other (please specify)
**Language**
_Please specify the browser language and the language of the OpenProject user for which the bug occurred. - English_