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Updated by Dominic Bräunlein over 2 years ago
The new storage health together with an explanation of each possible error code plus possible reasons and fixes should be added in the troubleshooting section of the Nextcloud admin guide.
WIP
<figure class="table op-uc-figure_align-center op-uc-figure"><table class="op-uc-table"><thead class="op-uc-table--head"><tr class="op-uc-table--row"><th class="op-uc-table--cell op-uc-table--cell_head"><p class="op-uc-p">Internal error code</p></th><th class="op-uc-table--cell op-uc-table--cell_head"><p class="op-uc-p">Error</p></th><th class="op-uc-table--cell op-uc-table--cell_head"><p class="op-uc-p">Error description</p></th><th class="op-uc-table--cell op-uc-table--cell_head"><p class="op-uc-p">Possible reason</p></th><th class="op-uc-table--cell op-uc-table--cell_head"><p class="op-uc-p">Next steps and fixes</p></th><th class="op-uc-table--cell op-uc-table--cell_head"><p class="op-uc-p"><br data-cke-filler="true"></p></th></tr></thead><tbody><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">101</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Error</p></td><td class="op-uc-table--cell"><p class="op-uc-p">No group specified</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">102</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Error</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Group does not exist</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Changes on Nextlcoud: OpenProject group got removed</p></td><td class="op-uc-table--cell"><p class="op-uc-p">similar to <br>https://www.openproject.org/docs/system-admin-guide/integrations/nextcloud/#possible-solutions-to-project-folders-setup-error</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">103</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Error</p></td><td class="op-uc-table--cell"><p class="op-uc-p">User does not exist</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Changes on Nextlcoud: OpenProject user got removed</p></td><td class="op-uc-table--cell"><p class="op-uc-p">similar to <br>https://www.openproject.org/docs/system-admin-guide/integrations/nextcloud/#possible-solutions-to-project-folders-setup-error</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">104</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Error</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Insufficient privileges</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p">similar to <br>https://www.openproject.org/docs/system-admin-guide/integrations/nextcloud/#possible-solutions-to-project-folders-setup-error</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">105</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Error</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Failed to remove or add user from group</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p">similar to <br>https://www.openproject.org/docs/system-admin-guide/integrations/nextcloud/#possible-solutions-to-project-folders-setup-error</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">HTTPMethodNotAllowed</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Not allowed</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Outbound request method not allowed</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">HTTPNotFound</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Not found</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Outbound request destination not found</p></td><td class="op-uc-table--cell"><p class="op-uc-p">OpenProject can't reach Nexcloud. <br>- This could be due to Nexcloud being down<br>- DNS problems<br>- Network problems<br>- In local networks </p></td><td class="op-uc-table--cell"><p class="op-uc-p">See if you can access Nextcloud from your browser to <br></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">HTTPUnauthorized</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Unauthorized</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Outbound request not authorized</p></td><td class="op-uc-table--cell"><p class="op-uc-p"><br>Application password got changed and not updated in OpenProject</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">HTTPConflict</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Conflict</p></td><td class="op-uc-table--cell"><p class="op-uc-p"><i>error_text_from_response</i></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">Else</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Error</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Outbound request failed</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p">Pending</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p">Worker never started to pick up jobs</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr></tbody></table></figure>
<figure class="table op-uc-figure_align-center op-uc-figure"><table class="op-uc-table"><thead class="op-uc-table--head"><tr class="op-uc-table--row"><th class="op-uc-table--cell op-uc-table--cell_head"><p class="op-uc-p">Internal error code</p></th><th class="op-uc-table--cell op-uc-table--cell_head"><p class="op-uc-p">Error</p></th><th class="op-uc-table--cell op-uc-table--cell_head"><p class="op-uc-p">Error description</p></th><th class="op-uc-table--cell op-uc-table--cell_head"><p class="op-uc-p">Possible reason</p></th><th class="op-uc-table--cell op-uc-table--cell_head"><p class="op-uc-p">Next steps and fixes</p></th><th class="op-uc-table--cell op-uc-table--cell_head"><p class="op-uc-p"><br data-cke-filler="true"></p></th></tr></thead><tbody><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">101</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Error</p></td><td class="op-uc-table--cell"><p class="op-uc-p">No group specified</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">102</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Error</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Group does not exist</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Changes on Nextlcoud: OpenProject group got removed</p></td><td class="op-uc-table--cell"><p class="op-uc-p">similar to <br>https://www.openproject.org/docs/system-admin-guide/integrations/nextcloud/#possible-solutions-to-project-folders-setup-error</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">103</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Error</p></td><td class="op-uc-table--cell"><p class="op-uc-p">User does not exist</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Changes on Nextlcoud: OpenProject user got removed</p></td><td class="op-uc-table--cell"><p class="op-uc-p">similar to <br>https://www.openproject.org/docs/system-admin-guide/integrations/nextcloud/#possible-solutions-to-project-folders-setup-error</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">104</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Error</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Insufficient privileges</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p">similar to <br>https://www.openproject.org/docs/system-admin-guide/integrations/nextcloud/#possible-solutions-to-project-folders-setup-error</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">105</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Error</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Failed to remove or add user from group</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p">similar to <br>https://www.openproject.org/docs/system-admin-guide/integrations/nextcloud/#possible-solutions-to-project-folders-setup-error</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">HTTPMethodNotAllowed</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Not allowed</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Outbound request method not allowed</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">HTTPNotFound</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Not found</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Outbound request destination not found</p></td><td class="op-uc-table--cell"><p class="op-uc-p">OpenProject can't reach Nexcloud. <br>- This could be due to Nexcloud being down<br>- DNS problems<br>- Network problems<br>- In local networks </p></td><td class="op-uc-table--cell"><p class="op-uc-p">See if you can access Nextcloud from your browser to <br></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">HTTPUnauthorized</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Unauthorized</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Outbound request not authorized</p></td><td class="op-uc-table--cell"><p class="op-uc-p"><br>Application password got changed and not updated in OpenProject</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">HTTPConflict</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Conflict</p></td><td class="op-uc-table--cell"><p class="op-uc-p"><i>error_text_from_response</i></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">Else</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Error</p></td><td class="op-uc-table--cell"><p class="op-uc-p">Outbound request failed</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p">Pending</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p">Worker never started to pick up jobs</p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"></p></td></tr></tbody></table></figure>