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Updated by Birthe Lindenthal about 3 years ago
Describe how OpenProject can be configured as **As** a helpdesk/ticketing system with the current feature set. _\[enter role of user\]_
**I want to** _\[enter objective\]_
**so that** _\[enter desired result\]_
**Acceptance criteria**
* _\[enter acceptance criteria\]_
* _..._
**I want to** _\[enter objective\]_
**so that** _\[enter desired result\]_
**Acceptance criteria**
* _\[enter acceptance criteria\]_
* _..._