Visuals: https://www.figma.com/file/PlN4AmkwHNabNiT1Z7nZAA/Share-Work-Packages?node-id=53%3A7841

# User Problem

## User

_What persona, persona segment, or customer type experiences the problem most acutely?_

* Project manager
* Team lead
* Project member
* Customer
* Supplier

<figure class="table op-uc-figure_align-center op-uc-figure"><table class="op-uc-table"><thead class="op-uc-table--head"><tr class="op-uc-table--row"><th class="op-uc-p op-uc-table--cell op-uc-table--cell_head"><br data-cke-filler="true"></th><th class="op-uc-p op-uc-table--cell op-uc-table--cell_head">Problem: What problem or job does the user have?</th><th class="op-uc-p op-uc-table--cell op-uc-table--cell_head">Pain: <i>What is the primary workaround that users perform that we could remove or replace? Why is it painful?</i></th></tr></thead><tbody><tr class="op-uc-table--row"><th class="op-uc-p op-uc-table--cell op-uc-table--cell_head">1</th><td class="op-uc-p op-uc-table--cell">Users don't have access to the work packages that they need for the project team to work efficiently.</td><td class="op-uc-p op-uc-table--cell">The communication is done by email or chat. There is no single source of truth anymore.</td></tr><tr class="op-uc-table--row"><th class="op-uc-p op-uc-table--cell op-uc-table--cell_head">2</th><td class="op-uc-p op-uc-table--cell">Users have access to confidential data that they should not know.&nbsp;</td><td class="op-uc-p op-uc-table--cell">Adding too many users to a project violates the need-to-know-principle. People then don't put relevant information into the work packages because they are afraid this might leak to the wrong users.&nbsp;</td></tr></tbody></table></figure>

# Business Case

## Reach

_About how many users, customers or potential customers currently have this problem?_

* Especially larger organizations with Begin of the insertioncomplex organizationalEnd of the insertion Begin of the deletion matrixEnd of the deletion structures.
* Teams that communicate with external users (clients, suppliers)

## Impact

_Among relevant customers or prospects, how much value do they get from a comprehensive solution to this problem? (Conservative case)_

* It removes the need to duplicate information. It increases transparency and avoids extra effort and chaos.

## Confidence

_What are the top risk factors that could inhibit our ability to deliver this solution? Please consider how we can mitigate these risks._

* Begin of the deletion Risks
* End of the deletion Potential performance overhead that requires additional Begin of the insertionattention
End of the insertion Begin of the deletion attention.
End of the deletion * Potential security risks Begin of the insertion
End of the insertion Begin of the deletion
End of the deletion * Complexity around levels of permissions Begin of the deletion
* Confidence factor that we are doing the right thing
* High: we have received this requirement from many organizations.
* It applies to the OpenProject team as well.End of the deletion

## Urgency and Priority

_What is the relative priority of this opportunity in your backlog? What tradeoffs must you make? Is there a hard deadline or could this wait?_

* It is important but there are currently other UX topics with a higher RICE-value.

## Solution

_How do we solve the user’s problem. What is our “pain killer”? What must we achieve in the first version of the solution in order to achieve value for the user?_

Begin of the insertion####End of the insertion Begin of the deletion ### Step 1:End of the deletion Share Begin of the insertionmodalEnd of the insertion Begin of the deletion work packages with guest usersEnd of the deletion

* Begin of the deletion Separate setting to activate the sharing with external guest users. So organizations can ensure that only users from LDAP/web IDP have access to OpenProject. So in this case project members can create shares with users that are not created yet.
* Separate permissions for project roles to share work packages with external users.
* Guest users are not counted towards the licensed seats. This feature is enabled in higher plans.
* End of the deletion In the toolbar of a work package there is button that open a share modal.
* Begin of the insertionIn the share model it is possibleEnd of the insertion Begin of the deletion E-Mails are sent outEnd of the deletion to Begin of the deletion those guest users.End of the deletion
Begin of the insertion1. Add an existing user (permissions required)
2. Invite an external guest user (additional permissions and global activation required)
End of the insertion * Begin of the insertionRevoke invitations and remove access to the work package
* Resend email invitations

<figure class="image op-uc-figure"><div class="op-uc-figure--content"><img class="op-uc-image" src="/api/v3/attachments/41784/content"></div><figcaption class="op-uc-figure--description">Share modal</figcaption></figure>

#### Email invite

* End of the insertion Begin of the deletion Option 1:End of the deletion The Begin of the insertioninvited users receive an email withEnd of the insertion Begin of the deletion user does not createEnd of the deletion a Begin of the insertiontoken (similarEnd of the insertion Begin of the deletion user account. In this case we needEnd of the deletion to Begin of the deletion handleEnd of the deletion the Begin of the insertionexisting solution)
End of the insertion Begin of the deletion invalidation of those access tokens.
End of the deletion * Begin of the deletion Option 2:End of the deletion The user creates a user account with a password. This allows the user to access all work packages that are shared with this user. It also allows the user to change its notification settings. Begin of the insertion

#### Access shared work packages in the global work packages module

End of the insertion Begin of the deletion
End of the deletion * The Begin of the insertionshared work packages are displayed inEnd of the insertion Begin of the deletion invited user hasEnd of the deletion the Begin of the insertionglobal work packages module
End of the insertion Begin of the deletion following permissions
End of the deletion * Begin of the insertionSharing aEnd of the insertion Begin of the deletion ViewEnd of the deletion work package Begin of the insertionincludes sharing the project&#39;s name. This allows the user to see the
End of the insertion Begin of the deletion attributes
End of the deletion * Begin of the insertionProject column
End of the insertion Begin of the deletion Subject
End of the deletion * Begin of the insertionGrouping by project
End of the insertion Begin of the deletion Description
End of the deletion * Begin of the insertionFilter by project
End of the insertion Begin of the deletion Date
End of the deletion * Begin of the insertionIt is possible to filter the shared work packages
End of the insertion Begin of the deletion Version
End of the deletion * Begin of the insertionShared with me: all | none

#### Filter shared workEnd of the insertion Begin of the deletion Activity
* WorkEnd of the deletion package Begin of the insertionin the project work packages module

End of the insertion Begin of the deletion attributes
End of the deletion * Begin of the insertionFilter shared work packages by user: is, is not, none, any
End of the insertion Begin of the deletion Not: Time and costs
End of the deletion * Begin of the insertionDefault filter: Shared with user (ID, Type, Subject, Status, Assignee, Shared with user)

<figure class="image op-uc-figure"><div class="op-uc-figure--content"><img class="op-uc-image" src="/api/v3/attachments/41786/content"></div><figcaption class="op-uc-figure--description">Filter work packags &amp;quot;Shared with user&amp;quot;</figcaption></figure>

#### Column &quot;Shared with user&quot;

End of the insertion Begin of the deletion Add comments
End of the deletion * Begin of the insertionShowing the first two usersEnd of the insertion Begin of the deletion Edit own comments
* See attachments
* Upload attachmentsEnd of the deletion
* Begin of the insertionIndicate with a badge if there are more than two usersEnd of the insertion Begin of the deletion Revoke access tokensEnd of the deletion
* Begin of the insertionClicking onEnd of the insertion Begin of the deletion Limited time for access tokens. Can be refreshed by validatingEnd of the deletion the Begin of the insertioncell opens the share modal

#### Permissions

End of the insertion Begin of the deletion email address.
End of the deletion * Begin of the insertionSeparate setting to activate the sharing with external guest users. So organizations can ensureEnd of the insertion Begin of the deletion There are work package filtersEnd of the deletion that Begin of the insertiononly users authenticated against the connected identity provider have accessEnd of the insertion Begin of the deletion allowEnd of the deletion to Begin of the insertionOpenProject.
* Separate permissionsEnd of the insertion Begin of the deletion filterEnd of the deletion for Begin of the insertionproject roles to shareEnd of the insertion Begin of the deletion sharedEnd of the deletion work Begin of the insertionpackages with project-external users.End of the insertion Begin of the deletion packages.End of the deletion

<figure class="table op-uc-figure_align-center op-uc-figure"><table class="op-uc-table"><tbody><tr class="op-uc-table--row"><td class="op-uc-p op-uc-table--cell"></td><td class="op-uc-p op-uc-table--cell">Edit</td><td class="op-uc-p op-uc-table--cell">Comment</td><td class="op-uc-p op-uc-table--cell">View</td></tr><tr class="op-uc-table--row"><td class="op-uc-p op-uc-table--cell">Become Assignee</td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled" checked="checked"><span class="todo-list__label__description"></span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description"></span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description"></span></label></li></ul></td></tr><tr class="op-uc-table--row"><td class="op-uc-p op-uc-table--cell">Log time</td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled" checked="checked"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled" checked="checked"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td></tr><tr class="op-uc-table--row"><td class="op-uc-p op-uc-table--cell">View logged time</td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td></tr><tr class="op-uc-table--row"><td class="op-uc-p op-uc-table--cell">Assign versions</td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td></tr><tr class="op-uc-table--row"><td class="op-uc-p op-uc-table--cell">Edit work package attributes</td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled" checked="checked"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td></tr><tr class="op-uc-table--row"><td class="op-uc-p op-uc-table--cell">Add comment</td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled" checked="checked"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td></tr><tr class="op-uc-table--row"><td class="op-uc-p op-uc-table--cell">Edit relations</td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled" checked="checked"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td></tr><tr class="op-uc-table--row"><td class="op-uc-p op-uc-table--cell">View attachments</td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled" checked="checked"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled" checked="checked"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled" checked="checked"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td></tr><tr class="op-uc-table--row"><td class="op-uc-p op-uc-table--cell">Upload attachments</td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled" checked="checked"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled" checked="checked"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td></tr><tr class="op-uc-table--row"><td class="op-uc-p op-uc-table--cell">Add watchers</td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled" checked="checked"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td></tr><tr class="op-uc-table--row"><td class="op-uc-p op-uc-table--cell">Delete watchers</td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td></tr><tr class="op-uc-table--row"><td class="op-uc-p op-uc-table--cell">View watchers list</td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td></tr><tr class="op-uc-table--row"><td class="op-uc-p op-uc-table--cell">Show GitHub Content</td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled" checked="checked"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled" checked="checked"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled" checked="checked"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td></tr><tr class="op-uc-table--row"><td class="op-uc-p op-uc-table--cell">Export</td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled" checked="checked"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled" checked="checked"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled" checked="checked"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td></tr><tr class="op-uc-table--row"><td class="op-uc-p op-uc-table--cell">Change project</td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td><td class="op-uc-table--cell"><ul class="todo-list op-uc-list_task-list op-uc-list"><li class="op-uc-list--item"><label class="todo-list__label"><input type="checkbox" disabled="disabled"><span class="todo-list__label__description">&nbsp;</span></label></li></ul></td></tr><tr class="op-uc-table--row"><td class="op-uc-p op-uc-table--cell"></td><td class="op-uc-p op-uc-table--cell"></td><td class="op-uc-p op-uc-table--cell"></td><td class="op-uc-p op-uc-table--cell"></td></tr></tbody></table></figure>

Begin of the deletion ### Step 2: Share work packages with other projects (support of matrix structures)

* Adding the option to share work packages with other projects (in the same sharing tab).
* In the project there are view to identify the shared work packages
* Shared with other projects
* Shared from other projects

End of the deletion ## Out of Scope for the MVC

_What should NOT be in the minimal viable change, and can be considered for future iterations? Why? Please order them by importance._

* Begin of the insertionShare work packages with other projects (support of matrix structures)
* End of the insertion Private comments (separate work package)
* Individual permissions for work package attributes and custom fields.
* Sharing work packages with the project hierarchy (e.g. milestones that are shared with sub projects)
* Change of the auto completer for users Begin of the deletion and projectsEnd of the deletion
* Change of the behavior of filter option and values. Currently the available filters and their values are determined by the project filtered in. This is an limitation that already exists for Begin of the insertionsub-projectsEnd of the insertion Begin of the deletion subprojectsEnd of the deletion or included projects.

## Differentiation

_What do you believe will differentiate us from the current experience or competitive experiences?_

* There Begin of the deletion are other tools, especially helpdesk tools that support step 1.
* ThereEnd of the deletion aren&#39;t any Begin of the insertionopen sourceEnd of the insertion project management tools that support Begin of the insertionindividual shares.End of the insertion Begin of the deletion matrix structures yet (as far as I know).End of the deletion

## Next iteration

_What is the next solution that would allow us to release meaningful customer value quickly?_

* Access tokens for individual work Begin of the insertionpackages so users don&#39;t need to create a user account.End of the insertion Begin of the deletion packages.End of the deletion

# Launch and Growth

## Measures

_How will you know you solved the problem? Please list measurable, quantitative indicators (preferred) or qualitative ways you plan on assessing the solution?_

* Number of shared work packages
* Number of clients booking the add-on.

## Messaging

_If you were to write a press release, how would you describe the value to customers?_

<figure class="table op-uc-figure_align-center op-uc-figure"><table class="op-uc-table"><tbody><tr class="op-uc-table--row"><th class="op-uc-p op-uc-table--cell op-uc-table--cell_head">Headline</th><td class="op-uc-p op-uc-table--cell">Collaborate with Begin of the insertionexternalEnd of the insertion Begin of the deletion guestEnd of the deletion users</td></tr><tr class="op-uc-table--row"><th class="op-uc-p op-uc-table--cell op-uc-table--cell_head">First Paragraph</th><td class="op-uc-p op-uc-table--cell">OpenProject now supports the sharing of work packages with users that are not part of the project team.</td></tr><tr class="op-uc-table--row"><th class="op-uc-p op-uc-table--cell op-uc-table--cell_head">Customer Quote</th><td class="op-uc-p op-uc-table--cell">It is now much easier for us to have one single source of truth for our project information. I can give users access to the information they need. At the same time I can control much better what information is shared with the individual users (need to know principle).&nbsp;</td></tr></tbody></table></figure>

## Go to market

_How are you planning on getting this into users&#39; hands?_

* Blog article
* Release communication
* Social media
* In-app notification