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Updated by Judith Roth 3 months ago
### Before filing a report
_Before you file a report, please ensure you are running the latest version of OpenProject and_
_have searched for similar bug reports._
### Steps to reproduce
_Please write down the steps to reproduce. Try to write down all necessary preconditions (what permissions do you have, are other users involved?). Example:_
1. Login as a user with permissions to manage members in project A
2. Create any work package, doesn't matter the type
3. In the Activity section, post a screenshot in the comments
4. Error popup will show and screenshot isn't saved
### What is the buggy behavior?
_Please describe the bug in as much detail as possible. Example:_
* The comments won't save a screenshot in the field, and will pop up with an error for the CKEditor
### What is the expected behavior?
_Describe how the application should behave like. Example:_
1. The comments will accept screenshots with CKEditor not having any errors
###
Important note
_Please note that unless you are a contributor to OpenProject, you can no longer edit this bug report after saving. You can still add new comments, new images and upload attachments though, but updating description or modifying fields will not be possible after saving. Please make sure that all necessary information and attachments are added, and the following attributes are set:_
<br>
### **Logs**
See Attached _Are there errors in the browser console? (_[_Click here for information on how to open your browser's console_](https://webmasters.stackexchange.com/a/77337)_) For a local installation: Are there relevant logs output by_ `_openproject logs_` _(packaged installation) (_[_click here for details_](https://docs.openproject.org/installation-and-operations/operation/monitoring/#show-logs)_) or in a log/production.log or /var/log/openproject/ ? Please attach error output in these log files if applicable_
_Attached .log and .var files files_
### Screenshots and other files
_<img class="op-uc-image op-uc-image_inline" src="/api/v3/attachments/919309/content">_
### Environment information
_Please check and fill out the following details to help us identify in what versions and distributions of OpenProject the error occurs_
**OpenProject installation type**
* Self Hosted community addition
**OpenProject version**
_If you're not running on the cloud edition, please specify the version of OpenProject you're running. Example: v12.1.5_
_OpenProject 17.0.0_
**Browser**
* [x] Chrome
* [ ] Firefox
* [ ] Safari
* [ ] Mobile Safari
* [ ] Other (please specify)
**Operating System**
* [ ] Windows
* [ ] Mac OS X
* [ ] Mobile iOS
* [ ] Mobile Android
* [x] Linux (please specify distro)
* [ ] Chrome OS
* [ ] Other (please specify)
**Language**
_Please specify the browser language and the language of the OpenProject user for which the bug occurred._
_English_
_have searched for similar bug reports._
2. Create any work package, doesn't matter the type
3. In the Activity section, post a screenshot in the comments
4. Error popup will show and screenshot isn't saved
### What is the buggy behavior?
### What is the expected behavior?
###
_Please note that unless you are a contributor to OpenProject, you can no longer edit this bug report after saving. You can still add new comments, new images and upload attachments though, but updating description or modifying fields will not be possible after saving. Please make sure that all necessary information and attachments are added, and the following attributes are set:_
<br>
See Attached
_Attached
### Screenshots and other files
_<img class="op-uc-image op-uc-image_inline" src="/api/v3/attachments/919309/content">_
### Environment information
* Self Hosted community addition
**OpenProject version**
_If you're not running on the cloud edition, please specify the version of OpenProject you're running. Example: v12.1.5_
_OpenProject 17.0.0_
**Browser**
* [x] Chrome
* [ ] Firefox
* [ ] Safari
* [ ] Mobile Safari
* [ ] Other (please specify)
**Operating System**
* [ ] Windows
* [ ] Mac OS X
* [ ] Mobile iOS
* [ ] Mobile Android
* [x] Linux (please specify distro)
* [ ] Chrome OS
* [ ] Other (please specify)
**Language**
_Please specify the browser language and the language of the OpenProject user for which the bug occurred._
_English_