**As** a Begin of the insertionhelpdesk agentEnd of the insertion Begin of the deletion project managerEnd of the deletion
**I want to** Begin of the insertionsend notifications to people involvedEnd of the insertion Begin of the deletion notify project rolesEnd of the deletion in Begin of the insertiona work package workflowEnd of the insertion Begin of the deletion custom workflowsEnd of the deletion
**so that** I Begin of the insertiondon't have to write and set standard answers manually.End of the insertion Begin of the deletion can automate more actionsEnd of the deletion

**Acceptance criteria**

* Begin of the insertionIn Administration -> Work packages -> Custom actions -> {_Custom action A_} there is another action `Comment`.

* Selecting a the action Comment opens a long text field. In this long text field a notification text is added.

* End of the insertion The comment template Begin of the insertionallows macros to notify users:


<figure class="table op-uc-figure_align-center op-uc-figure"><table class="op-uc-table"><thead class="op-uc-table--head"><tr class="op-uc-table--row"><th class="op-uc-table--cell op-uc-table--cell_head"><p class="op-uc-p"><br data-cke-filler="true"></p></th><th class="op-uc-table--cell op-uc-table--cell_head"><p class="op-uc-p">Macro</p></th><th class="op-uc-table--cell op-uc-table--cell_head"><p class="op-uc-p">Macro status</p></th></tr></thead><tbody><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p"><strong>Involved persons</strong></p></td><td class="op-uc-table--cell"><p class="op-uc-p"><br data-cke-filler="true"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"><br data-cke-filler="true"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">Author</p></td><td class="op-uc-table--cell"><p class="op-uc-p"><code class="op-uc-code">@workpackageValue:Author</code></p></td><td class="op-uc-table--cell"><p class="op-uc-p"><br data-cke-filler="true"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">Assignee</p></td><td class="op-uc-table--cell"><p class="op-uc-p"><code class="op-uc-code">@workpackageValue:Assignee</code></p></td><td class="op-uc-table--cell"><p class="op-uc-p"><br data-cke-filler="true"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">Accountable</p></td><td class="op-uc-table--cell"><p class="op-uc-p"><code class="op-uc-code">@workpackageValue:Accountable</code></p></td><td class="op-uc-table--cell"><p class="op-uc-p"><br data-cke-filler="true"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">Watcher</p></td><td class="op-uc-table--cell"><p class="op-uc-p"><code class="op-uc-code">@workpackageValue:Watcher</code></p></td><td class="op-uc-table--cell"><p class="op-uc-p">⚠️new</p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p"><strong>Project members</strong></p></td><td class="op-uc-table--cell"><p class="op-uc-p"><br data-cke-filler="true"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"><br data-cke-filler="true"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">Specific user</p></td><td class="op-uc-table--cell"><p class="op-uc-p"><mention class="mention" data-id="3" data-type="user" data-text="@Niels Lindenthal">@Niels Lindenthal</mention>&nbsp;</p></td><td class="op-uc-table--cell"><p class="op-uc-p"><br data-cke-filler="true"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">Specific group</p></td><td class="op-uc-table--cell"><p class="op-uc-p"><mention class="mention" data-id="16740" data-type="group" data-text="@OP Product Team">@OP Product Team</mention>&nbsp;</p></td><td class="op-uc-table--cell"><p class="op-uc-p"><br data-cke-filler="true"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p">Project roles</p></td><td class="op-uc-table--cell"><p class="op-uc-p"><code class="op-uc-code">@projectRole:"Project initiator"</code></p></td><td class="op-uc-table--cell"><p class="op-uc-p">⚠️new</p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p"><strong>Project attributes</strong></p></td><td class="op-uc-table--cell"><p class="op-uc-p"><br data-cke-filler="true"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"><br data-cke-filler="true"></p></td></tr><tr class="op-uc-table--row"><td class="op-uc-table--cell"><p class="op-uc-p"><br data-cke-filler="true"></p></td><td class="op-uc-table--cell"><p class="op-uc-p"><code class="op-uc-code">@projectAttribute:"Project sponsor"</code></p></td><td class="op-uc-table--cell"><p class="op-uc-p"><br data-cke-filler="true"></p></td></tr></tbody></table></figure>

End of the insertion Begin of the deletion text include @mentions such as

End of the deletion * Begin of the insertionTriggeringEnd of the insertion Begin of the deletion Relative toEnd of the deletion the Begin of the insertionaction adds the template text into the comment field (edit mode).

End of the insertion Begin of the deletion work package: `@%wp-value.Author%`, `@%wp-value.Assignee%` or `@%wp-value.Accountable%` or `@%wp-value.Custom-Field-A-of-type-User%`.

End of the deletion * Begin of the insertionThe user can then change the text before submitting the comment.

End of the insertion Begin of the deletion Relative to a project attribute: `@%project-attribute.Project-Attribute-of-type-User%`,&amp;nbsp; `@%project-role:tester%`.

End of the deletion * The users mentioned in the template text are notified.