Content
Updated by Wieland Lindenthal 11 days ago
### Before filing a report
_Before you file a report, please ensure you are running the latest version of OpenProject and_ 
_have searched for similar bug reports._
### Steps to reproduce
_Please write down the steps to reproduce. Try to write down all necessary preconditions (what permissions do you have, are other users involved?). Example:_
1. Login as a user with permissions to manage members in project A
2. Go to the members page
3. Click on "Add new member"
4. Type the following string: "foo@example.org"
### What is the buggy behavior?
_Please describe the bug in as much detail as possible. Example:_
* The button to invite a member did not work
* There was an error notification shown with the message "XYZ"
### What is the expected behavior?
_Describe how the application should behave like. Example:_
1. The application should invite the new user with the selected role
2. An email should have been sent to that user
### Important note
_Please note that unless you are a contributor to OpenProject, you can no longer edit this bug report after saving. You can still add new comments, new images and upload attachments though, but updating description or modifying fields will not be possible after saving. Please make sure that all necessary information and attachments are added, and the following attributes are set:_
### **Logs**
[https://appsignal.com/openproject-gmbh/sites/6813558755b0b20ed373594d/exceptions/incidents/42](https://appsignal.com/openproject-gmbh/sites/6813558755b0b20ed373594d/exceptions/incidents/42)
```text
modules/bim/app/services/bim/ifc_models/view_converter_service.rb:198 Bim::IfcModels::ViewConverterService#convert!
modules/bim/app/services/bim/ifc_models/view_converter_service.rb:128 Bim::IfcModels::ViewConverterService#convert_to_collada
modules/bim/app/services/bim/ifc_models/view_converter_service.rb:89 block in Bim::IfcModels::ViewConverterService#perform_conversion!
modules/bim/app/services/bim/ifc_models/view_converter_service.rb:89 Bim::IfcModels::ViewConverterService#perform_conversion!
modules/bim/app/services/bim/ifc_models/view_converter_service.rb:63 block in Bim::IfcModels::ViewConverterService#call
modules/bim/app/services/bim/ifc_models/view_converter_service.rb:60 Bim::IfcModels::ViewConverterService#call
modules/bim/app/workers/bim/ifc_models/ifc_conversion_job.rb:10 block in Bim::IfcModels::IfcConversionJob#perform
app/models/system_user.rb:40 block in SystemUser#run_given
lib/open_project/locale_helper.rb:36 OpenProject::LocaleHelper.with_locale_for
app/models/user.rb:538 User.execute_as
app/models/system_user.rb:39 SystemUser#run_given
modules/bim/app/workers/bim/ifc_models/ifc_conversion_job.rb:9 Bim::IfcModels::IfcConversionJob#perform
app/workers/shared_job_setup.rb:59 block in SharedJobSetup#prepare_job_context
app/workers/shared_job_setup.rb:76 SharedJobSetup#with_clean_request_store
app/workers/shared_job_setup.rb:55 SharedJobSetup#prepare_job_context
vendor/plugins/openproject-multitenancy/app/extenders/workers/delayed_job_extender.rb:14 block in Multitenancy::JobWithSchemaData::ClassMethods#execute
vendor/plugins/openproject-multitenancy/app/extenders/workers/delayed_job_extender.rb:13 Multitenancy::JobWithSchemaData::ClassMethods#execute
```
### Screenshots and other files
_If you have screenshots of the application's bug behavior or other relevant files, please drag them into this place or attach them using the "Files" section._
### Environment information
_Please check and fill out the following details to help us identify in what versions and distributions of OpenProject the error occurs_
**OpenProject installation type**
* Hosted cloud edition
* Packaged installation
* What distribution?
* Docker All-in-one container
* Docker-compose installation
* Other (please specify)
**OpenProject version**
_If you're not running on the cloud edition, please specify the version of OpenProject you're running. Example: v12.1.5_
**Browser**
* [ ] Chrome
* [ ] Firefox
* [ ] Safari
* [ ] Mobile Safari
* [ ] Other (please specify)
**Operating System**
* [ ] Windows
* [ ] Mac OS X
* [ ] Mobile iOS
* [ ] Mobile Android
* [ ] Linux (please specify distro)
* [ ] Chrome OS
* [ ] Other (please specify)
**Language**
_Please specify the browser language and the language of the OpenProject user for which the bug occurred._
_Before you file a report, please ensure you are running the latest version of OpenProject and_ 
_have searched for similar bug reports._
### Steps to reproduce
_Please write down the steps to reproduce. Try to write down all necessary preconditions (what permissions do you have, are other users involved?). Example:_
1. Login as a user with permissions to manage members in project A
2. Go to the members page
3. Click on "Add new member"
4. Type the following string: "foo@example.org"
### What is the buggy behavior?
_Please describe the bug in as much detail as possible. Example:_
* The button to invite a member did not work
* There was an error notification shown with the message "XYZ"
### What is the expected behavior?
_Describe how the application should behave like. Example:_
1. The application should invite the new user with the selected role
2. An email should have been sent to that user
### Important note
_Please note that unless you are a contributor to OpenProject, you can no longer edit this bug report after saving. You can still add new comments, new images and upload attachments though, but updating description or modifying fields will not be possible after saving. Please make sure that all necessary information and attachments are added, and the following attributes are set:_
###
[https://appsignal.com/openproject-gmbh/sites/6813558755b0b20ed373594d/exceptions/incidents/42](https://appsignal.com/openproject-gmbh/sites/6813558755b0b20ed373594d/exceptions/incidents/42)
```text
modules/bim/app/services/bim/ifc_models/view_converter_service.rb:198 Bim::IfcModels::ViewConverterService#convert!
modules/bim/app/services/bim/ifc_models/view_converter_service.rb:128 Bim::IfcModels::ViewConverterService#convert_to_collada
modules/bim/app/services/bim/ifc_models/view_converter_service.rb:89 block in Bim::IfcModels::ViewConverterService#perform_conversion!
modules/bim/app/services/bim/ifc_models/view_converter_service.rb:89 Bim::IfcModels::ViewConverterService#perform_conversion!
modules/bim/app/services/bim/ifc_models/view_converter_service.rb:63 block in Bim::IfcModels::ViewConverterService#call
modules/bim/app/services/bim/ifc_models/view_converter_service.rb:60 Bim::IfcModels::ViewConverterService#call
modules/bim/app/workers/bim/ifc_models/ifc_conversion_job.rb:10 block in Bim::IfcModels::IfcConversionJob#perform
app/models/system_user.rb:40 block in SystemUser#run_given
lib/open_project/locale_helper.rb:36 OpenProject::LocaleHelper.with_locale_for
app/models/user.rb:538 User.execute_as
app/models/system_user.rb:39 SystemUser#run_given
modules/bim/app/workers/bim/ifc_models/ifc_conversion_job.rb:9 Bim::IfcModels::IfcConversionJob#perform
app/workers/shared_job_setup.rb:59 block in SharedJobSetup#prepare_job_context
app/workers/shared_job_setup.rb:76 SharedJobSetup#with_clean_request_store
app/workers/shared_job_setup.rb:55 SharedJobSetup#prepare_job_context
vendor/plugins/openproject-multitenancy/app/extenders/workers/delayed_job_extender.rb:14 block in Multitenancy::JobWithSchemaData::ClassMethods#execute
vendor/plugins/openproject-multitenancy/app/extenders/workers/delayed_job_extender.rb:13 Multitenancy::JobWithSchemaData::ClassMethods#execute
```
###
_If you have screenshots of the application's bug behavior or other relevant files, please drag them into this place or attach them using the "Files" section._
### Environment information
_Please check and fill out the following details to help us identify in what versions and distributions of OpenProject the error occurs_
**OpenProject installation type**
* Hosted cloud edition
* Packaged installation
* What distribution?
* Docker All-in-one container
* Docker-compose installation
* Other (please specify)
**OpenProject version**
_If you're not running on the cloud edition, please specify the version of OpenProject you're running. Example: v12.1.5_
**Browser**
* [ ] Chrome
* [ ] Firefox
* [ ] Safari
* [ ] Mobile Safari
* [ ] Other (please specify)
**Operating System**
* [ ] Windows
* [ ] Mac OS X
* [ ] Mobile iOS
* [ ] Mobile Android
* [ ] Linux (please specify distro)
* [ ] Chrome OS
* [ ] Other (please specify)
**Language**
_Please specify the browser language and the language of the OpenProject user for which the bug occurred._