### User pain

**Example: Gap analysis**

A project manager (PM) in openDesk to a gap analysis from their 10 vendors. She creates a work package for each vendor and assigns it to the responsible person. 

Begin of the insertion**Example: Software specification file**End of the insertion Begin of the deletion <br>End of the deletion

Begin of the insertionRequest for changes -&gt; Software documentation documentEnd of the insertion Begin of the deletion <br>End of the deletion

Begin of the insertion**Example: Employment contract**End of the insertion Begin of the deletion <br>End of the deletion

Begin of the insertionFirst, a employment contract will be generated. Then it can be used for many employees.End of the insertion Begin of the deletion <br>End of the deletion

Begin of the insertion**Example: Attachements?**End of the insertion Begin of the deletion Software specification fileEnd of the deletion

Begin of the insertion<br>

End of the insertion ### Solution

The new documents

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### Component Overview

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Document Module

Document Object

Document Workflows

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### User journeys

**Example: Gap analysis**

A project manager (PM) in openDesk to a gap analysis from their 10 vendors. PM clicks on the module document to create a template for the analysis. She chooses the document type &quot;Vendor document&quot; that an instance administrator (IA) configured beforehand.

\--- (Document type setup)

IA did set up a &quot;Vendor document&quot; in the admin settings some weeks ago. He did so because vendors need to provide openDesk with documents regularly. So he created a document type that has additional meta-data attached that can be useful for a document workflow. In this case it is a field called &quot;Vendor&quot;, a list with all vendors to identify easily who created the document.

Additional IA added a custom workflow, by adding the statuses &quot;Submitted&quot; and &quot;Approved&quot;, as all vendor documents need to be reviewed approved by openDesk.

IA choose the &quot;Text-based&quot; type. This allows the vendors later to directly create and edit the documents in OpenProject.

\---

After choosing the document type, which defines the meta-data and the workflow of a document, now PM can add content to the template. She Begin of the insertionwould:End of the insertion Begin of the deletion would: End of the deletion

* Add the name &quot;Gap Analysis&quot;

* Add some informations and instructions in the description field.

* Add a structure of the gap analysis to help vendors understand the expectations and to keep the results organised.

* Save the template.


She would share the template to all vendors and ask them to please create their document

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Software specification

For Admins

For Users