# Bug OP-9504 - Automatic download of exports do not start. Download link also shows up late.

Project: OpenProject
Status: closed
URL: https://community.openproject.org/work_packages/OP-9504

## Open points

_No work packages_

## Details

| Attribute | Value |
| --- | --- |
| Date |  |
| Priority | Medium |
| Module |  |
| Target versions | 13.4.0 |
| Observed in versions | 12.0.0 |
| Sprint | 13.4.0 |
| Backlog bucket |  |
| Bug found in version (deprecated) | 12.0.x |
| Found in mobile app version |  |
| Follow-up feedback e-mail |  |
| Requires doc change | No |
| Accessibility | No |
| Pull preview |  |
| List |  |
| Labels |  |

## People

| Attribute | Value |
| --- | --- |
| Assignee |  |
| Accountable |  |
| Product manager |  |
| Developers |  |
| Designer |  |
| Ordered by |  |
| Signed off by |  |
| Interest by |  |

## Planning

| Attribute | Value |
| --- | --- |
| Relevance |  |

## Costs

| Attribute | Value |
| --- | --- |
| Votes |  |
| Work |  |
| Labor costs |  |

## Description

### **Environment**:

Your OpenProject Version: OpenProject 12.0.2 Cloud Edition

Does not happen on-premises without external attachment storage.

Operating System / Browser / OpenProject language: Win 10 64 bit / Chrome / German. Also happens on latest Firefox.

### **Logs**

Are there errors in the browser console? No, but there is a **pop-up blocking** message from the browser.

### **Steps to reproduce:**

1.  Go to BCF module
2.  Click on export

Or

1.  Go to Work Packages module
2.  Export as .xls

### **Actual Behavior**

<figure class="image op-uc-figure"><div class="op-uc-figure--content"><img class="op-uc-image" src="/api/v3/attachments/23721/content"></div></figure>

Then this message appears:

<figure class="image op-uc-figure"><div class="op-uc-figure--content"><img class="op-uc-image" src="/api/v3/attachments/23722/content"></div></figure>

No download, no link.

Then, some additional time later, the export is eventually linked:

<figure class="image op-uc-figure"><div class="op-uc-figure--content"><img class="op-uc-image" src="/api/v3/attachments/23723/content"></div></figure>

No automatic downlaod, but link works, though.

### **Expected Behavior**

<figure class="image op-uc-figure"><div class="op-uc-figure--content"><img class="op-uc-image" src="https://community.openproject.org/api/v3/attachments/23721/content"></div></figure>

<figure class="image op-uc-figure"><div class="op-uc-figure--content"><img class="op-uc-image" src="https://community.openproject.org/api/v3/attachments/23723/content"></div></figure>

File is automatically downloaded and if not the &quot;Click to Download&quot; link is **shown directly** when the message of a successful export is presented **and not with an extra delay.**