# Bug OP-7725 - SMTP error while running openproject run check

Project: OpenProject
Status: closed
URL: https://community.openproject.org/work_packages/OP-7725

## Open points

_No work packages_

## Details

| Attribute | Value |
| --- | --- |
| Date |  |
| Priority | Medium |
| Module |  |
| Target versions |  |
| Observed in versions |  |
| Sprint |  |
| Backlog bucket |  |
| Bug found in version (deprecated) |  |
| Found in mobile app version |  |
| Follow-up feedback e-mail |  |
| Requires doc change | No |
| Accessibility | No |
| Pull preview |  |
| List |  |
| Labels |  |

## People

| Attribute | Value |
| --- | --- |
| Assignee |  |
| Accountable |  |
| Product manager |  |
| Developers |  |
| Designer |  |
| Ordered by |  |
| Signed off by |  |
| Interest by |  |

## Planning

| Attribute | Value |
| --- | --- |
| Relevance |  |

## Costs

| Attribute | Value |
| --- | --- |
| Votes |  |
| Work |  |
| Labor costs |  |

## Description

### **Environment**:

Your OpenProject Version: **OpenProject 10.6.5** (PostgreSQL) 

CentOS Linux release 8.2.2004 / OpenProject language: English

### **Logs**

openproject run check

\[ok\] MySQL configuration is working

\[ok\] Web server is running

\[ok\] openproject server is running

\[ok\] openproject background job worker is running

sending test email using SMTP...

Traceback (most recent call last):

       8: from /opt/openproject/packaging/scripts/send-test-email:39:in \`\<main\>'

       7: from /opt/openproject/vendor/ruby-2.6.6/lib/ruby/2.6.0/net/smtp.rb:524:in \`start'

       6: from /opt/openproject/vendor/ruby-2.6.6/lib/ruby/2.6.0/net/smtp.rb:553:in \`do\_start'

       5: from /opt/openproject/vendor/ruby-2.6.6/lib/ruby/2.6.0/net/smtp.rb:960:in \`critical'

       4: from /opt/openproject/vendor/ruby-2.6.6/lib/ruby/2.6.0/net/smtp.rb:553:in \`block in do\_start'

       3: from /opt/openproject/vendor/ruby-2.6.6/lib/ruby/2.6.0/net/smtp.rb:950:in \`recv\_response'

       2: from /opt/openproject/vendor/ruby-2.6.6/lib/ruby/2.6.0/net/protocol.rb:201:in \`readline'

       1: from /opt/openproject/vendor/ruby-2.6.6/lib/ruby/2.6.0/net/protocol.rb:191:in \`readuntil'

/opt/openproject/vendor/ruby-2.6.6/lib/ruby/2.6.0/net/protocol.rb:225:in \`rbuf\_fill': end of file reached (EOFError)

\[ko\] unable to send test email to \*\*\*\*\*\*\*\*\*\*\*\*\*

### **Steps to reproduce:**

1.  New installation
2.  go to server command line
3.  execute "openproject run check"

### **Actual Behavior**

We get an SMTP error message

### **Expected Behavior**

"openproject run check" should complete successfully