# Bug OP-3357 - Error: Mail sending not work in Administration>Users

Project: OpenProject
Status: rejected
URL: https://community.openproject.org/work_packages/OP-3357

## Open points

_No work packages_

## Details

| Attribute | Value |
| --- | --- |
| Date |  |
| Priority | Medium |
| Module |  |
| Target versions | Low hanging fruits |
| Observed in versions |  |
| Sprint |  |
| Backlog bucket |  |
| Bug found in version (deprecated) |  |
| Found in mobile app version |  |
| Follow-up feedback e-mail |  |
| Requires doc change | No |
| Accessibility | No |
| Pull preview |  |
| List |  |
| Labels |  |

## People

| Attribute | Value |
| --- | --- |
| Assignee |  |
| Accountable |  |
| Product manager |  |
| Developers |  |
| Designer |  |
| Ordered by |  |
| Signed off by |  |
| Interest by |  |

## Planning

| Attribute | Value |
| --- | --- |
| Relevance |  |

## Costs

| Attribute | Value |
| --- | --- |
| Votes |  |
| Work |  |
| Labor costs |  |

## Description

<ins>Dialog:</ins> Administration\>Users\>TestUser  
I like to send account information to the user (changed password). But I get the “Internal Error”-Dialog.  
In the log, you can see, it is a SMTP-Mail Error. But <ins>Test Mail</ins> is working. I think in Administration\>Users you are still using the old SMTP-Config file, which is not configured.

<ins>production.log:</ins>

    F, [2017-01-11T14:40:09.738033 #23089] FATAL -- :
    F, [2017-01-11T14:40:09.738271 #23089] FATAL -- : Net::SMTPFatalError (550 mailbox not found
    ):
    F, [2017-01-11T14:40:09.738382 #23089] FATAL -- :
    F, [2017-01-11T14:40:09.738483 #23089] FATAL -- : app/controllers/users_controller.rb:162:in `update'
    F, [2017-01-11T14:40:09.738559 #23089] FATAL -- : app/middleware/reset_current_user.rb:47:in `call'

Another Mail-Error in the production.log (Something with the Worker):

    E, [2017-01-11T14:49:21.309156 #23038] ERROR -- : 2017-01-11T14:49:21+0100: [Worker(host:openprojectserver pid:23038)] Job DeliverInvitationJob (id=19) FAILED (6 prior attempts) with Net::SMTPFatalError: 550 mailbox not found