# Bug OP-3140 - Workpackages cannot being updated

Project: OpenProject
Status: rejected
URL: https://community.openproject.org/work_packages/OP-3140

## Open points

_No work packages_

## Details

| Attribute | Value |
| --- | --- |
| Date |  |
| Priority | Medium |
| Module |  |
| Target versions |  |
| Observed in versions |  |
| Sprint |  |
| Backlog bucket |  |
| Bug found in version (deprecated) |  |
| Found in mobile app version |  |
| Follow-up feedback e-mail |  |
| Requires doc change | No |
| Accessibility | No |
| Pull preview |  |
| List |  |
| Labels |  |

## People

| Attribute | Value |
| --- | --- |
| Assignee |  |
| Accountable |  |
| Product manager |  |
| Developers |  |
| Designer |  |
| Ordered by |  |
| Signed off by |  |
| Interest by |  |

## Planning

| Attribute | Value |
| --- | --- |
| Relevance |  |

## Costs

| Attribute | Value |
| --- | --- |
| Votes |  |
| Work |  |
| Labor costs |  |

## Description

Hi OP Team,

**<ins>BUG DESCRIPTION</ins>**

After creating a workpackage I tried to update the appropriate workpackage(phase) but an error on top of the page will be displayed and I cannot apply changes:  
“An internal error occured” —\> please find attached picture

I used Firefox 49.0 on MAC OSX 10.11 and also tried it with Win 10 and Firefox (same results):

On the servers side I am running Openproject 6.0.4 on a debian 8.5

openproject@proj01:/opt/openproject/log$ cat /etc/debian\_version 8.5  
openproject@proj01:/opt/openproject/log$ dpkg -l | grep openproject  
ii openproject 6.0.4-1473846456.d23fc45.jessie amd64 Official OpenProject Community Edition

In addition, I checked the production.log but no entries concerning this error:  
W, [2016-09-28T17:40:46.745775 <mention class="mention" data-id="12495" data-type="work_package" data-text="#12495">#12495</mention>] WARN — : hook registered  
W, [2016-09-28T17:41:00.803596 <mention class="mention" data-id="12606" data-type="work_package" data-text="#12606">#12606</mention>] WARN — : [auth_saml] Missing settings from ‘/opt/openproject/config/plugins/auth_saml/settings.yml’, skipping omniauth registration.  
W, [2016-09-28T17:41:01.056029 <mention class="mention" data-id="12604" data-type="work_package" data-text="#12604">#12604</mention>] WARN — : [auth_saml] Missing settings from ‘/opt/openproject/config/plugins/auth_saml/settings.yml’, skipping omniauth registration.  
W, [2016-09-28T17:41:01.091178 <mention class="mention" data-id="12606" data-type="work_package" data-text="#12606">#12606</mention>] WARN — : hook registered  
W, [2016-09-28T17:41:01.330055 <mention class="mention" data-id="12604" data-type="work_package" data-text="#12604">#12604</mention>] WARN — : hook registered  
W, [2016-09-29T01:15:07.893541 <mention class="mention" data-id="12792" data-type="work_package" data-text="#12792">#12792</mention>] WARN — : [auth_saml] Missing settings from ‘/opt/openproject/config/plugins/auth_saml/settings.yml’, skipping omniauth registration.  
W, [2016-09-29T01:15:08.164451 <mention class="mention" data-id="12792" data-type="work_package" data-text="#12792">#12792</mention>] WARN — : hook registered  
I also tried other types of workpackages (tasks, etc.). I also searched the web concerning this kind of error but without any success.  
Any input or help is highly appreciated in order to use this great software. Hopefully, I just missed a setting or something else.

**<ins>Preconditions to reproduce the bug</ins>**  
In order to reproduce it is necessary to create any kind of work packages in advanced and save it accordingly

**<ins>Steps to reproduce the bug</ins>**

Select a workpackage(any of created ones) and edit any attribute of this appropriate WP

**<ins>Actual behavior</ins>**

\- after changing an attribute the message “An internal error occured” appears  
\- changes on the WP needs to be discarded/will be discarded

**<ins>Expected behavior</ins>**  
I expect to change the attriute value with my inputs

It would be great to find a solution on this problem.

Thanks and look forward to hear from you.

Steffen Stolz